Troubleshooting Guide - Unitron Quantum 2 HP Mode D'emploi

Troubleshooting guide

Cause
No sound
Not turned on
Low/dead battery
Poor battery contact
Battery upside down
Earmolds/slim tubes/
domes blocked with
ear wax
Plugged microphone
shield
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Possible remedy
Turn on
Replace battery
Consult your hearing
healthcare professional
Insert battery plus (+) side
up
Clean earmolds/ domes.
See "Cleaning your hearing
aids." Use cleaning pin to
dislodge ear wax in slim
tubes. Consult your hearing
healthcare professional
Consult your hearing
healthcare professional
Cause
Not loud enough
Low volume
Low battery
Earmolds/slim tubes/
domes not inserted
properly
Change in hearing
Earmolds/slim tubes/
domes blocked with
ear wax
Plugged microphone
shield
Possible remedy
Turn up volume; see
hearing healthcare
professional for models
without a manual volume
control or if problem
persists
Replace battery
See "Putting your hearing
aids on your ears." Remove
and reinsert carefully
Consult your hearing
healthcare professional
Clean earmolds. See
"Cleaning your hearing
aids." Use cleaning pin to
dislodge ear wax in slim
tubes. Consult your hearing
healthcare professional
Consult your hearing
healthcare professional
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