Troubleshooting Guide - Unitron Quantum Guide

Troubleshooting guide

Cause
No sound
Not turned on
Low/dead battery
Poor battery contact
Battery upside down
Earmolds/slim tubes/
domes blocked with
ear wax
Plugged microphone
shield
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Possible remedy
Turn on
Replace battery
Consult your hearing
healthcare professional
Insert battery plus (+)
side up
Clean earmolds/ domes.
See "Cleaning your
hearing aids". Use
cleaning pin to dislodge
ear wax in slim tubes.
Consult your hearing
healthcare professional.
Consult your hearing
healthcare professional
Cause
Not loud enough
Low volume
Low battery
Earmolds/slim tubes/
domes not inserted
properly
Change in hearing
Earmolds/slim tubes/
domes blocked with
ear wax
Plugged microphone
shield
Possible remedy
Turn up volume; see
hearing healthcare
professional for models
without a manual
volume control or if
problem persists.
Replace battery
See "Putting your
hearing aids on your
ears". Reinsert carefully.
Consult your hearing
healthcare professional
Clean earmolds. See
"Cleaning your hearing
aids". Use cleaning pin to
dislodge ear wax in slim
tubes. Consult your
hearing healthcare
professional.
Consult your hearing
healthcare professional
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