Breville the Duo-Temp Pro BES810 Manuel D'instructions page 15

TROUBLESHOOTING PAGE HEADER.....
PROBLEM POSSIBLE CAUSES
• Milk not heated enough
(if making a milk coffee)
No crema • Coffee is not tamped
firmly enough
• Coffee grind is too
coarse
• Ground coffee is not
fresh
• Filter holes are blocked
Machine is making • The machine is
carrying out the normal
pulsing/pumping sound
operation of the 15 bar
while extracting coffee or
Italian pump
steaming milk
Coffee runs out around • Portafilter is not
inserted into the group
the edge of the portafilter
head properly
• There are coffee
grounds around the
filter basket rim
• Too much ground coffee
in the filter basket
• Ground coffee has been
tamped too firmly
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WHAT TO DO
When the base of the jug
becomes too hot to touch
this is when the milk
is heated at the correct
temperature. Refer to
'Texturing Milk', page 20.
Refer to 'Coffee Dose and,
Tamping', page 18.
Ensure you use a suitable
espresso grind. Refer to
'The Grind', page 18.
Change to freshly roasted
beans. Refer to 'Bean
Freshness', page 21.
Use the pin tool accessory
to clear the holes. Refer
to 'Cleaning The Steam
Wand' on page 25.
No action required as this
is the normal operation of
the machine.
Insert portafilter into the
group head and align with
'LOCK' on the group head
collar, until resistance is
felt. Refer to 'Inserting The
Portafilter', page 20.
Clean any excess ground
coffee from the rim of the
filter basket to ensure a
proper fit into the group
head.
Refer to 'Coffee Dose &
Tamping', page 18.
Refer to 'Coffee Dose &
Tamping', page 18.
TROUBLESHOOTING PAGE HEADER.....
PROBLEM POSSIBLE CAUSES
• Incorrect filter for
amount of ground
coffee used
Coffee drips from the • The water tank is empty
portafilter spouts or low
• Coffee grind is too fine
• Too much coffee in
basket
• Machine is blocked by
mineral deposits
Machine is making a loud • Water tank is empty
and continuous pumping
noise
• Water tank is not
securely in place
No steam is generated • Machine is not
turned on
• Water tank is empty
• Control Dial not in
'Steam' position and/or
the 'Steam' function has
not been selected.
WHAT TO DO
Ensure you use the 1 CUP
filter for 1 cup of coffee and
the 2 CUP filter for 2 cups
of coffee.
Refer to 'Filling The Water
Tank', page 12
Ensure you use a suitable
espresso grind. Refer to
'The Grind', page 18.
Refer to 'Coffee Dose and
Tamping', page 18.
Decalcify the machine.
Refer to 'Decalcifying',
page 24.
Refer to 'Filling The Water
Tank', page 14.
Refer to 'Filling The Water
Tank', page 14.
Ensure the machine
is plugged in and the
POWER button is pressed.
Refer to 'Filling the Water
Tank', page 14.
Turn the Control Dial
to the 'Steam' position.
Use the SELECT button
to toggle to the 'Steam'
function.
Ensure the 'Steam' LED
is illuminated for steam
and the 'Hot Water' LED is
illuminated for hot water.
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