Jura IMPRESSA A9 One Touch Mode D'emploi page 30

7 Troubleshooting
7 Troubleshooting
Problem
Insufficient foam is
produced when the milk
is frothed, or milk sprays
from the dual spout.
Coffee only comes out
in drips when it is being
prepared.
Water hardness cannot
be adjusted.
'Fill water tank' is
displayed although the
water tank is full.
Grinder is making a very
loud noise.
'ERROR 2' or 'ERROR 5'
displayed.
Other 'ERROR' messages
are displayed.
E If you were unable to solve the problem,
contact customer support in your coun-
try (see Chapter 11 'JURA contact details /
Legal information').
30
Cause/Result
The dual spout is dirty.
Coffee or ground coffee has
been ground too finely and is
blocking the system. The
same filter cartridge may have
been used several times or the
water hardness set incorrectly
in the programming mode.
The CLEARYL Blue filter
cartridge is activated.
The water tank float is
trapped.
There are foreign objects in
the grinder.
is If the machine was exposed to
the cold for a long period of
time, heating is disabled for
safety reasons.
–
Action
T Clean the milk system in the dual spout
(see Chapter 5 'Maintenance – Cleaning
the milk system').
T Dismantle and rinse the dual spout (see
Chapter 5 'Maintenance – Dismantling
and rinsing the dual spout').
T Put the grinder on a coarser setting or
use coarser ground coffee (see Chapter 2
'Preparation – Adjusting the grinder').
T Perform descaling (see Chapter 5
'Maintenance – Descaling the machine ').
T Deactivate the filter cartridge in
programming mode.
T Descale the water tank (see Chapter 5
'Maintenance – Descaling the water
tank').
T Contact customer support in your
country (see Chapter 11 'JURA contact
details / Legal information').
T Warm the machine at room tempera-
ture.
T Contact customer support in your
country (see Chapter 11 'JURA contact
details / Legal information').