Many operational problems have a simple cause which is equally simple to correct. The following
section lists a number of possible malfunctions together with the measures required to cure
them. If a problem occurs, but you are unable to eliminate it using these notes, then please
disconnect the system from the mains without delay, and contact a specialist workshop.
The sound system
does not switch on
The sound system
does not respond to
operation
The sound system is
not detected by the
App
Trouble-shooting
Cause 1:
Mains switch on the extractor hood not switched on.
Remedy:
Turn the mains switch on.
Cause 2:
A fault is present, causing the device to enter Protection mode.
The Status indicator on the extractor hood flashes red.
Remedy:
Switch the sound system off at the main switch, and contact the
Customer Service department.
Remedy:
Switch off the sound system at the main switch and switch it on
again after approx. 1 minute. Wait until the sound system is
started again.
Cause 1:
The sound system is not connected to the local network.
Remedy:
Make the WLAN connection. See the chapter entitled "WLAN -
configuring the connection".
Cause 2:
The device running the App which is to control the sound system
is not connected to the local network.
Remedy:
Connect the device on which the App is installed to the local
network to which the sound system is also connected.
Cause 3:
The field strength of the WLAN signal is too weak for a stable
connection. For example, this may be due to obstacles such as
walls, or too great a distance to the WLAN router.
Remedy:
You may need to install a WLAN repeater close to the Skyline
Edge Sound, and connect the App and the sound system to the
repeater's WLAN.
45