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10. TROUBLESHOOTING
If you experience a problem with your
appliance or are concerned that the ap-
pliance is not functioning correctly, you
can carry out some easy checks before
calling for service, please see below.
You can carry out some easy checks
according to this section before calling
for service.
Problem
Appliance is not
working correctly
Odours from the com-
partments
Noise from the appli-
ance
The motor runs con-
tinuously
A layer of frost occurs
in the compartment
Temperature inside is
too warm
All manuals and user guides at all-guides.com
Possible cause & Solution
Check whether the power cord is plugged into the power
outlet properly.
Check the fuse or circuit of your power supply, replace if
necessary.
It is normal that the freezer is not operating during the
automatic defrost cycle, or for a short period of time after
the appliance is switched on to protect the compressor.
The interior of the refrigerator may need to be cleaned.
Some food, containers or wrapping cause odours.
The sounds below are quite normal:
Compressor running noises.
• Air movement noise from the small fan motor in the
freezer compartment or other com-partments.
• Gurgling sound similar to water boiling.
• Popping noise during automatic defrosting.
• Clicking noise before the compressor starts.
Other unusual noises are due to the reasons below and
may need you to check and take action:
The cabinet is not level.
The back of appliance touches the wall.
Bottles or containers fallen or rolling.
It is normal to frequently hear the sound of the motor, it
will need to run more when in following circumstances:
• Temperature setting is set colder than necessary
• Large quantity of warm food has recently been stored
within the appliance.
• The temperature outside the appliance is too high.
• Doors are kept open for a long period.
• After your installing the appliance or it has been
switched off for a long time.
Check that the air outlets are not blocked by food and en-
sure food is placed within the appliance to allow sufficient
ventilation. Ensure that door is fully closed. To remove the
frost, please refer to "cleaning and care" section.
You may have left the doors open too long or too fre-
quently or the doors are kept open by some obstacle; or
the appliance is located with insufficient clearance at the
sides, back and top.
WARNING!
Don't try to repair the appliance
yourself. If the problem persists
after you have made the checks
mentioned below, contact a quali-
fied electrician, authorized service
engineer or the shop where you
purchased the product.