Zephyr Tidal II Guide D'utilisation, D'entretien Et D'installation page 37

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Possible Problem
The hood is not venting
out properly.
The unit turns on by
itself.
Filter is vibrating.
RF Remote control does
not work.
The range hood and
user's device won't pair
via Bluetooth®.
Tidal II Use, Care, and Installation Guide
Possible Cause
Using the wrong size of ducting.
The hood might be hanging to high
from the cook top.
The wind from the opened windows
or opened doors in the surrounding
area are affecting the ventilation of
the hood.
Blockage in the duct opening or
ductwork.
Remote control may be paired
incorrectly.
Someone is controlling the hood via
the Zephyr Connect app.
Filter is loose.
Spring clip is broken on the filter.
Battery is dead.
Poor communication with the hood.
RF Remote lost communication with
the hood.
Blue antenna wire is not extended.
The user's phone does not have
Bluetooth® enabled.
The user's phone may be out of
range.
User hasn't inputted the Bluetooth®
code to successfully pair.
Range hood is not in Bluetooth®
pairing mode.
There are multiple errors preventing
the user's phone from pairing with
the range hood.
Troubleshooting
Solutions
Change the ducting to the correct size.
Adjust the distance between the cook top
and the bottom of the hood within 24" and
34" range.
Close all the windows and doors to eliminate
the outside wind flow.
Remove all the blocking from the duct work
or duct opening.
Resynchronize the remote control to
connect to a different channel
Determine who is controlling the hood with
the app.
Adjust or change the filter.
Change the spring clip.
Replace battery with type A23 12v.
Remote control must be within 15 ft of hood.
Reset hood and remote by switching power
off at the circuit breaker for 5 minutes.
Place remote on counter top near the hood
and switch the circuit breaker back on.
Extend the blue antenna wire behind the
light panel.
Enable Bluetooth® on the user's phone.
Move closer towards the range hood.
Enter the pairing code, 123456.
Hold and simultaneously for 5
seconds to put the hood into pairing mode.
Restart the user's phone and try again.
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