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Care and Cleaning
w WARNING
Electrical Shock Hazard. Do not immerse base, cord,
or plug in water or other liquid.
1. Make sure rice cooker is unplugged.
2. Remove lid liner and condensation collector.
3. Wash all removable parts in hot, soapy water. Rinse and dry.
4. To clean base, wipe with a damp, cloth and then wipe dry. Do
not use abrasive cleaners. Do not immerse base in water.
Troubleshooting
Cooker doesn't turn on.
• Cooker is not plugged in. Make sure rice cooker is plugged into a
properly operating electrical outlet.
Rice is not cooked.
• Not enough water/cooking liquid. Follow package directions.
• Carefully place cooking pot straight down in base. Make sure
cooking pot is securely seated by rotating the pot left and right.
NOTE: If cooking pot is bent or warped, it will not seat properly
in base and, therefore, will not conduct heat correctly. To replace
cooking pot, call the toll-free Customer Assistance number listed
on the cover of this guide.
• Let rice rest for 10 to 15 minutes after cooking is complete and rice
cooker has switched to Warm.
Rice is mushy.
• Too much liquid added to cooking pot. Reduce liquid.
Rice cooker starts to "beep" during Steam Cook.
• Cooking pot has boiled dry. Add more water and select Steam
function to continue steaming or press WARM ( ).
Cooking pot not fitting.
• Call the toll-free Customer Assistance number listed on the cover
of this guide.
Display time skips minutes or holds time.
• Rice cooker is adjusting time for the type of rice and amount of rice
and moisture in the cooker. The rice cooker is working correctly.
You may notice that the cooker will place a hold on the time
or significantly decrease cooking time as the moisture content
changes.
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