Fault
Grinder won't start.
Grinder is not grinding
any coffee beans des-
pite full bean con-
tainer.
Coffee or milk froth
quality varies widely.
Milk froth quality var-
ies widely.
Coffee is not dis-
pensed or has slowed
to a trickle.
Set quantity is not
reached.
Coffee has no crema.
Coffee is too acidic.
Cause and troubleshooting
Appliance is too hot.
Disconnect the appliance from the mains.
1.
Wait 1 hour so the appliance can cool down.
2.
Beans are too oily and are not falling into the grinder.
Gently tap the bean container.
▶
Change the coffee variety.
▶
Do not use oily beans.
▶
Clean the empty bean container with a damp cloth.
▶
Build-up of limescale in the appliance.
Descale the appliance.
▶
Milk froth quality depends on the type of milk or plant-
based alternative used.
Optimise the result through the selection of the milk
▶
or vegetable-based drink type.
Grinding level is set too fine.
Set a coarser grinding level.
▶
Heavy build-up of limescale in the appliance.
Descale the appliance.
▶
Air is in the water filter.
Immerse the water filter in water with the opening
1.
facing upwards until no more air bubbles escape.
Reinsert the filter.
2.
Appliance is soiled.
Clean the brewing unit.
▶
Descale and clean the appliance.
▶
Type of coffee is not optimal.
Use a coffee variety with a higher proportion of Ro-
▶
busta beans.
Use beans with a darker roast.
▶
Beans are no longer fresh.
Use fresh beans.
▶
Grinding level is not appropriate for coffee beans.
Adjust the grinder to a finer setting.
▶
Grinding level is set too coarse.
Adjust the grinder to a finer setting.
▶
Type of coffee is not optimal.
Use a coffee variety with a higher proportion of Ro-
▶
busta beans.
Use beans with a darker roast.
▶
Troubleshooting en
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