Troubleshooting - Monogram ZEU30 Manuel De L'utilisateur

TROUBLESHOOTING

Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Surface elements will not
maintain a rolling boil or
cooking is slow
Surface elements do not
work properly
Power arc ON
indicator blinking
Scratches on cooktop
glass surface
Areas of discoloration on
the cooktop
Plastic melted to the
surface
Pitting (or indentation) of
the cooktop
Unresponsive keypad
18
Possible Causes
Improper cookware being used.
Cooktop controls improperly set.
+, -, or control lock pads have been touched
before an element is turned on.
Incorrect cleaning methods being used.
Cookware with rough bottoms being used or
coarse particles (salt or sand) were between
the cookware and the surface of the cooktop.
Cookware has been slid across the cooktop
surface.
Food spillovers not cleaned before next use.
Hot surface on a model with a light-colored
glass cooktop.
Hot cooktop came into contact with plastic
placed on the hot cooktop.
Hot sugar mixture spilled on the cooktop.
Keypad is dirty.
A fuse in your home may be blown or the circuit
breaker tripped.
What To Do
Use pans that are absolutely flat and match the
diameter of the surface unit selected.
Check to be sure the correct control is set for the
surface element you are using.
See the Operating the Cooking Elements section.
Use recommended cleaning procedures. See the
Cleaning the glass cooktop section.
To avoid scratches, use the recommended cleaning
procedures. Make sure bottoms of cookware are
clean before use, and use cookware with smooth
bottoms.
See the Cleaning the glass cooktop section.
This is normal. The surface may appear discolored
when it is hot. This is temporary and will disappear
as the glass cools.
See the Glass surface – potential for permanent
damage section in the Cleaning the glass cooktop
section.
Call a qualified technician for replacement.
Clean the keypad.
Replace the fuse or reset the circuit breaker.
49-80825 Rev. 2