|Maintenance
Maintenance Tips
- Clean the air filter every two weeks to prevent
inferior fan operation due to dust.
- The water collection tray must be drained
immediately in the event that the error P1 appears
on the digital control panel, and also before
storage to prevent the possibility of mold growth.
- In households with animals, you will have to
periodically wipe down the grill to prevent blocked
airflow due to animal hair.
Clean the Unit
Use a damp lint- free cloth to clean the unit
enclosure. Dry with a clean and lint free cloth cloth.
Store the unit when not in use
- Drain the unit's water collection tray as per the
instructions in the following section.
- Operate the device on FAN mode for 12 hours in
a warm room to dry and prevent the possibility of
mold growth.
| Troubleshooting
Please refer to the below prior to contacting customer support.
Problem
Unit does not turn on
when pressing ON/OFF
button
Unit does not cool well
The unit is noisy and
vibrates too much
The unit makes a gurgling
sound
18
Possible Cause
P1 Error Code
In COOL mode: room
temperature is lower than the
set temperature
The air filter is blocked with dust
or debris
Exhaust pipe is not connected
or is blocked
The unit is low on refrigerant
Temperature setting is too high
The windows and doors in the
room are open
The room area is too large
There are heat sources inside
the room
The ground is not level
The air filter is blocked with dust
or debris
This sound is caused by the flow
of refrigerant inside the unit
- Power off the unit and unplug.
- Clean the air filter as per the instructions in the
previous section. Reinstall the clean and dry filter
before storing.
- Batteries from the remote control should be
removed.
- Store in a cool, shady area. Any exposure directly
to sunlight or in extreme heat situations may
minimize the lifespan of this device.
NOTE: The main chassis and front of the unit
may be cleaned with by using a lint- free cloth and
soapy water (using a mild detergent) Dry with a
clean cloth. The use of harsh cleansers, or the
waxing and polishing of the unit is strongly not
advised. When cleaning the digital control panel
be certain the cloth is dry as any water around the
controls may cause damage to the unit.
Troubleshooting
The Water Collection Tray is full.
Turn off the unit, drain the water
from the Water Collection Tray and
restart the unit.
Reset the temperature
Turn off the unit and clean the filter
according to instructions
Turn off the unit, disconnect the
hose, check for blockage and
reconnect the hose
Call a service technician to inspect
the unit and top off refrigerant
Lower the set temperature
Confirm all windows and exits are
shut
Double- check the cooling area
Remove the heat sources if
possible
Place the unit on a flat, level surface
Turn off the unit and clean the filter
according to instructions
This is normal
EN