Warranty Conditions - hergom STILKAMIN S-600 Instructions D'installation, De Service Et D'entretien

Once the chimney has heated up and is drawing
correctly, adjust the air flow for the glass pane
cleaning system and close the primary Air intake
to favour combustion and to keep the glass pane
clean.
Cleaning glass elements
At the end of every lighting cycle, and according
to the quality of the firewood being used and the
draft of the flue, it could be necessary to clean the
unburned dust present on the glass. Never clean
the glass during fireplace operation, always wait
until it has completely cooled. To open the door
horizontally, pull up the horizontal opening handle.
Carry out the glass cleaning process using a suitable
detergent.
Cleaning of painted surfaces
Never clean the fireplace during fireplace operation,
always wait until it has completely cooled. To clean
painted surfaces use only a smooth cloth slightly
dampened with water.
Cleaning the ash pan
The ash pan tray is located under the grill inside the
combustion chamber. Before removing the ash pan
make sure that the fireplace has completely cooled.
Never remove the ash pan when the fireplace is lit.
To remove the ash pan lift the grid at the centre
of the combustion chamber with the provided
tool. Residues of the combustion can remain very
hot also for a long time after the last use of the
fireplace, therefore empty these residues only in a
metal container.
9 - POSSIBLE CAUSES OF INCORRECT
OPERATION
Fume escape:
• The valve in the flue is open, as well as the
cover
• Incorrect operation of the flue!
• Check the diameter of the flue.
• Height of the flue.
• Check the insulation of the flue
• Check that fumes in the coupling or in the flue
can flow without obstacles, otherwise clean.
• Check low pressure in the house (cellar,
ventilation equipment, aspiration hood in the
kitchen).
• Wet firewood (no heating).
The glass gets dirty:
• Is the firewood dry? (max 20% water content)
Fume pipes gets dirt:
• Poor combustion (cold)
• Is the firewood dry?
• Is the compact fireplace providing its maximum
thermal performance?

10 - WARRANTY CONDITIONS

The Hergom compact fireplace is the result of a
careful work process and of high quality materials.
If defects or faults should appear, the following
warranty conditions will apply.
Duration of the warranty:
We grant a 2 year warranty on the Hergom compact
fireplace. You will have to provide the registration
number of the compact fireplace in the event of
necessary interventions covered by the warranty.
The warranty does not include:
• Parts subject to wear, as for example: the bricks
of the fireplace, joints and glasses, if no defects
appear within the first 6 months and the
reseller is able to prove that they were already
present at the moment of the supply.
• Defects due to chemical or physical agents that
appear during transportation, in the warehouse
and during the assembly or even after.
• Dirt accumulated because of a bad draft of the
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