17.1 Security advices
► Repairs of electrical appliances must be carried out by qualified personnel who are
trained by the manufacturer.
► Repairs performed by untrained persons may result in considerable hazards for the user
and damage the machine.
17.2 Troubleshooting
Problem
The device does not
start.
The device has shut
down.
The ingredients are not
mixed well.
The ingredients stick in
the upper part of the jar
and to not come down to
the blades.
The ingredients are too
fine and watery.
Ice is not crushed well.
► If above mentioned steps don't solve the problem, please contact your customer
service.
► Please clean the device before sending it to customer service.
18 Disposal of the Old Device
Old electric and electronic devices frequently still contain valuable materials.
However, they also contain damaging substances, which were necessary for
their functionality and safety.
Attention
Solution
Please check whether the power plug is properly plugged.
Please check whether the assembly is done according to
assembly methods.
The overheat protection was activated.
Pull out power supply plug and wait for the motor to cool
(about 30 minutes), then use again.
Too much food may be loaded at one time. Try a smaller
amount and add in batches if necessary.
For best results ingredients should be cut in pieces not larger
than 2 cm.
Ingredients may be too large so that food is jammed by each
other. Try to cut in smaller pieces. For best results
ingredients should be cut in pieces not larger than 2 cm.
If necessary settle the blender into minimum speed and then
use the pusher to press the food down to the blades.
The mixture is too thick, try adding more liquid.
Try to shorten the processing time.
Use the pulse function for better control of the result.
Chose smaller ice cubes (not larger than 2 cm).
Use the pulse function.
Please note
34