Troubleshooting - Calpeda e-idos E-MPSM SQ Instructions Pour L'utilisation

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12. TROUBLESHOOTING

WARNING: Turn off the power supply before performing any operations.
Do not allow the pump or motor to run when dry even for a short period.
OFF
Strictly follow the user instructions and if necessary contact an authorised service centre.
PROBLEM PROBABLE CAUSES
1) 1a) Disconnected
The motor
does not start 1b) Shaft blocked
1c) If the above causes have already
1d) Supply voltage lower than 195V
1e) Motor short circuit
1f) Pump error
2) 2a) Prolonged periods of inactivity
Pump
blocked
2b) Presence of solid bodies in the
2c) Bearings siezed
3) 3a) Suction filter blocked
The pump 3b) Non-return valve blocked
functions 3c) Not enough suction head
but no water
comes out
4) 4a) Non-return
The pump
does not
stop 4b) Stop pressure too high.
4c) Insufficient pump performance
5) 5a) Non-return valve broken, blocked or
The pump
works 5b) Incorrect tank pressure, Empty tank
intermittently
6) 6a) Pipes and accessories with
Insufficient
flow
6b) Presence of deposits or solid
6c) Rotor deteriorated
7) 7a) Rotating part unbalanced
Noise and 7b) Worn bearings
vibrations 7c) Pump and pipes not firmly
from the attached
pump 7d) Flow too strong for the diameter
7e) Functioning in cavitation
8) 8a) Pump started more than 240
Excessive
number of
starts/hour
Changes reserved.
E-MPSM Rev2 FRA_ - Operating Instructions
or unsuitable
power supply
been checked, the engine may
be malfunctioning
with formation of rust inside the
pump
pump rotor
valve broken,
blocked or clogged with solid
parts.
clogged with solid parts
or broken membrane.
diameter too small causing
excessive loss of head
bodies in the internal passages
of the rotor
of the delivery pipe
times in 2 hours
POSSIBLE REMEDIES
1a) Check the complete insertion of the plug and check that the
mains frequency and voltage correspond to the electrical
characteristics shown on the indicator plate
1b) Remove the cause of blockage as indicated in the "Blocked
pump" instruction booklet
1c) Repair or replace the engine by applying to an authorised
service centre
1d) Check supply voltage
1e) Contact an authorized service center.
1f) Disconnect the power supply wait 10s and restore power.
2a) Remove suction strainer and manually check the free
rotation of impeller, if necessary contact an authorised
service center
2b) Check and clean impellers and diffuser, if necessary contact
an authorised service center
2c) If the bearings are damaged replace them or if necessary
contact an authorised service centre
3c) Clean the filter, if necessary, replace it . See point 2a) also.
3d) Verify that the integrated non-return valve is working
properly.
3c) Check and, if possible,
otherwise. Disconnect the power supply wait 10s and
restore power.
4a) Check the function of the integrated check valve and
remove the solid parts present in the valve.
4b) Contact an authorised service center.
4c) Contact an authorised service center.
5a) Check if the built-in check valve is working properly and
remove the solid parts present in the valve
5b) Check the tank pressure
6a) Use pipes and accessories suitable for the specific
application
6b) Clean the rotor and install a suction filter to prevent other
foreign bodies from entering
6c) Replace the rotor, if necessary, contact an authorised
service centre
7a) Check that no solid bodies are obstructing the rotor
7b) Replace the bearings
7c) Anchor the delivery and suction piping as needed
7d) Use bigger diameters or reduce the pump flow
7e) Reduce the flow by adjusting the feeder gate and/or using
pipes with a bigger internal diameter.
8a) Install a higher capacity tank
restore minimum suction head
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EN