Troubleshooting
Dear Client,
Thank you for buying this STEBA product. The following table will help you with pro-
blems that may occur when using your device. For many problems there is a simple
solution, because not everything that appears like a malfunction must be serious.
Please check the following list before contacting our customer service.
Problem
OLED-Display does not
work
Display is on, but device
does not work
Food spills over
Food is not well cooked
Error code E1
Error code E2
Error code E3
Error code E4
Reason
∙ Device is not plugged
in
∙ Jug is not in the correct
position
∙ Lid is not placed cor-
rectly
∙ No programme se-
lected
∙ Food exceeds the max
marking
∙ Too many ingredients
∙ Security switch has
triggered
∙ Short circuit
∙ Jug is not in the correct
position
∙ Overheating
∙ Temperature too low
Solution
∙ Check fuse
∙ Plug it in
∙ Place jug correctly
∙ Place lid correctly
∙ Select a programme
∙ Do not overfill
∙ Put in less food
∙ Contact service
∙ Contact service
∙ Place jug correctly
∙ Contact service
∙ Contact service
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