Troubleshooting - SOMFY HOME MOTION Sonesse 40 RTS Notice D'installation

8 Troubleshooting

The motor doesn't work:
Verify:
• The wiring of the motor.
• The power supply specifications.
• The compatibility of the control
• The heat generated (wait for the cooling of the motor).
The equipment stops too soon:
Verifiy:
• The operation of end-limits during the rotation of the motor.
• The crown is properly fitted to the tube.
• The end-limits of the motor are properly adjusted.
• That the shade is within the recommended weight limit.
The equipment is noisy:
Verify that:
• The wheel and the crown are well adapted to the used tube.
• The mechanical plays between motor, accessories, tube and end of tube must be de-
creased to the maximum.
• The wheel is properly fixed to the tube.
• The equipment is not constrained between the brackets.
• The length of the notch is adapted to the motor hook or to the used crown.
• Debris, screws or other are not in your tube.
• The power supply specifications.
• The temperature of the environment is in conformity with the operating temperature.
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