Troubleshooting; Technical Data - SOMFY Sonesse 50 RTS Notice D'installation

8. TROublEShOOTING

7.1. Questions on the Sonesse
The motor doesn't work:
Verify:
• The wiring of the motor.
• The power supply specifications.
• The compatibility of the control.
• The heat generated (wait for the cooling of the motor).
The equipment stops too soon:
Verify:
• The operation of end-limits during the motor rotation.
• The crown is properly fitted to the tube.
• The end-limits of the motor are properly adjusted.
• That the shade is within the recommended weight limit.
The equipment is noisy:
Verify that:
• The wheel and the crown are well adapted to the used tube.
• The mechanical plays between motor, accessories, tube and end of tube are minimized.
• The wheel is properly fixed to the tube.
• The equipment is not constrained between the brackets.
• The length of the notch is adapted to the motor crown or to the used crown.
• Debris, screws or other are not in your tube.
• The power supply specifications.
• The temperature of the environment is in conformity with the operating temperature.

9. TEChNICAl dATA

Power supply
Radio frequency
Operating temperature
Protection rating
Maximum number of associated
control
Maximum number of associated
sensors
12
All manuals and user guides at all-guides.com
50 RTS?
®
230V-50Hz 120V-60Hz
433,42 MHz 433,42 MHz
© 2013 Somfy SAS. All rights reserved. 12/2013
220V-60Hz
447,7 MHz
- 20°C to + 70°C
IP 44
12
3
100V-
50Hz/60Hz
426 MHz