Troubleshooting - Lorex ACCWIFI1 Mode D'emploi

Troubleshooting

Problem
Cannot connect to
the monitor on my
smartphone or tablet
I have forgotten the
password to the
cradle
Cannot connect the
cradle to my Wi-Fi
network
I do not see Live
Video controls on
the screen in the
iPhone®/iPad® app
Solution
• Monitor is not placed on
the cradle. The monitor must
be on the cradle to enable
remote connectivity.
• Make sure the cradle is
connected to power using the
cradle power adapter. The
cradle cannot use the power
adapter for the monitor or
cameras.
• Ethernet cable not connected
or Wi-Fi network not set up.
Connect an Ethernet cable to
the cradle and connect the
other end to your router. For
details, see "iPhone®/iPad®
Ethernet Setup" on page
5 or "Android Ethernet
Setup" on page 12.
• Ensure the switch on the
back of the cradle is set to
INTERNET mode. DIRECT
mode is for service use only.
Disconnect and reconnect the
power adapter after switching
to INTERNET mode.
• The default password is
000000.
• Press and hold the Reset
button on the cradle with
a paper clip or other thin
object for 5 seconds to reset
the cradle to the default
password, 000000. You will
need to re-enter your Wi-Fi
network in the cradle, as
this will cause the cradle to
forget any configured Wi-Fi
networks.
• Double-check the password
for your Wi-Fi network.
• Make sure the cradle is in
range of your router.
• If there are any spaces in your
network name (SSID), you
must change your network
name to omit any spaces.
• Controls are only shown when
the device is held in portrait
mode.
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