More Info; Troubleshooting Guide - oticon Opn 1 miniRITE Mode D'emploi

Troubleshooting guide

Symptom Possible causes
Dead battery
No sound
Clogged earpieces (dome, Grip Tip, or mold)
Hearing aid microphone muted
Clogged sound outlet
Intermittent or
Moisture
reduced sound
Dead battery
Hearing aid earpiece inserted incorrectly
Squealing noise
Earwax accumulated in ear canal
If your hearing aid plays 8 beeps, 4 times consecutively,
Beeping
your hearing aid needs a microphone service check
Bluetooth connection failed
Pairing issue with Apple
device
Only one hearing aid paired
52 About Startup Handling Options Tinnitus Warnings

More info

Solutions
Replace the battery
Clean mold
Replace wax filter, dome, or Grip Tip
Unmute the hearing aid microphone
Clean mold or replace wax filter, dome, or Grip Tip
Wipe battery with a dry cloth
Replace the battery
Re-insert the earpiece
Have ear canal examined by your doctor
Contact your hearing care professional
1) Unpair your hearing aids (Settings➝General➝Accessibility➝Hearing Devices➝Devices
➝Forget this device).
2) Turn Bluetooth off and on again.
3) Open and close battery drawer on hearing aids.
4) Re-pair hearing aids (see chapter: "Pair hearing aids with iPhone").
If none of the above solutions work, consult your hearing care professional.
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