Specific Ice & Water troubleshooting:
Problem
Possible causes
Ice maker makes
Normal ice maker operation.
unfamiliar sounds
or seems too loud.
Automatic ice
Ice maker has not been
maker does not
switched on.
work.
Bin is in the wrong way or there
is no bin in place.
Water supply turned off or not
connected.
Freezer compartment not
working.
Water pressure too low.
Water line kinked/squashed.
Filter clogged.
Ice cubes have
Unsealed packages may be
odor/taste.
transmitting odor/taste.
Interior of freezer needs cleaning. Ice storage bin needs to be emptied
Poor taste from incoming water.
Wet ice/ice
Low water pressure.
clumping.
Filter blocked.
Long freezer door openings.
High ambient temperature.
Ice bin left out of freezer
compartment for a long length
of time.
Ice will stick together over time.
Troubleshooting
What to do
Refer to refrigerator sounds (refer to
page 33).
Switch on ice maker (refer to page 24).
Place bin so scoop is on the front of
the bin.
Ice bin sits directly under ice maker on
top left side of freezer.
Connect water supply.
Contact Customer Care.
Check water pressure.
Check water line for kinks/squashing.
Water filter may need replacing.
Old cubes need to be discarded.
Ensure food packaging is sealed.
and washed.
Clean refrigerator (refer to pages
29 – 32).
Filter may need changing.
A new filter may need to be installed.
Force 2 – 3 ice tray flips (refer to page 24).
Check water pressure.
Replace filter (refer to pages 22 – 23).
Gently tap ice with scoop to unstick
or, if large clumps occur, empty ice bin
and make new ice.
EN
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