Bose SPORT OPEN EARBUDS Mode D'emploi page 35

PROBLEM
Poor sound quality
Microphone isn't picking
up sound
Can't adjust volume
with volume tap control
TRO UBL E SH OOT I NG
WHAT TO DO
Play audio from a different application or music service.
Play audio from content stored directly on your device.
Connect another mobile device (see page 26).
Move the device closer to the earbuds and away from any
interference or obstructions.
Turn off any audio enhancement features on your device or your
audio/streaming app.
Make sure the microphone isn't muted on your mobile device.
Make sure the microphones aren't blocked.
Try another phone call.
Try another compatible device.
On your device:
• Turn the Bluetooth feature off and then on.
• Delete the earbuds from the Bluetooth list on your device.
Connect again (see page 26).
• Make sure volume tap control is enabled using the Bose Music
app (see page 19).
• Make sure you're tapping the correct tap control surface, in the
center of the earbud (see page 19).
• Try pausing between taps.
• Reset the earbuds (see page 37).
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