Possible Solution
Ensure insert is installed. Open the lid to the device and properly install the insert.
Press start. Refer to Insert Installation section on page 9.
Close the lid and press start.
Check to see if plug in the back of the device is pushed completely in.
Unplug the device from the wall outlet and try another outlet.
Make sure that the IV pole adapter pin is engaged prior to installation and snaps into
place when the adapter is slid into the pole mount slot.
Allow milk to cool before feeding. Ensure proper settings are used.
Note: High temperatures may damage some active immunological properties of
breast milk.
• Ensure that insert is installed properly. Refer to insert installation section on page 9.
• Use the proper size container in comparison to the volume of breastmilk or sup-
plement being warmed. Refer to warming and thawing in a container section on
pages 10–13.
• Place milk back into device within 60 seconds and press start to continue warming.
Do not initiate another warming cycle.
Ensure proper settings are used. Retrieve milk promptly when thawing cycle is com-
plete.
Ensure lid is closed and insert is fully seated. If using a syringe, ensure it is replaced
before pressing start.
Ensure insert is fully seated and syringe is centered. If unit is near an intense infrared
emitting light source such as sunlight or heat lamps, move to another location.
Hold power button for at least 4 seconds or unplug the device, wait ten seconds,
plug the device back into the wall, and press the power button. Contact Medela
customer service.
Return for service.
Ensure fan is not blocked.
Turn off and unplug warmer, allow unit to cool down for up to 30 minutes. Warmer
should resume operation. If Error Code 13 is frequently generated, contact Medela
customer service.
Ensure unit is in an area with adequate room temperature ventilation.
Ensure vents on bottom and rear of unit are not blocked.
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EN