Storing The Device When Not In Use; Troubleshooting - Medion LIFE S3900 Notice D'utilisation

13. Storing the device when not in use

 Switch off the fitness tracker when it is not in use and store it in a dry, dust-free
environment.
 Carry out a complete discharging and charging cycle each month. This prevents
the battery from completely discharging and becoming permanently damaged
making it unable to be charged again.

14. Troubleshooting

Problem
The device cannot be
switched on.
No/incorrect pulse
measurement
Data transfer be-
tween the fitness
tracker and smart-
phone/tablet is
faulty.
Distance determined
does not seem right
The calculation of cal-
ories burned is incor-
rect/implausible.
Possible cause
The device battery is
not charged.
The device was not
connected to the USB
charging station first.
The sensor surfaces are
dirty.
The strap is too loose
around the wrist.
No Bluetooth
connection
The step length has
been set incorrectly.
Your personal data has
been stored incorrectly.
Solution
 Charge the fitness tracker.
 First connect the fitness
tracker to the USB charg-
ing station until it turns on
automatically.
 Clean the sensor surfaces.
 Make sure that the strap
is not fastened too loosely
around your wrist.
 Perform the Bluetooth
pairing again.
 If necessary, uninstall the
MEDION® Fitness app and
then reinstall it with sub-
sequent Bluetooth pair-
ing.
 Check the step length that
has been set in the app
and correct this if neces-
sary.
 In the app, check the gen-
der, weight and height en-
tered in your personal data.
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