Troubleshooting; Corrective Action - Master Forge BG2824BP-L Mode D'emploi

TROUBLESHOOTING

Many solutions given here can make your grilling experience safer and more enjoyable. You can
also call customer service department at (1-800-963-0211) from 8:00am to 5:00pm Eastern time,
Monday through Friday for assistance
PROBLEM
Grill will not light.
Flashback
(fire in burner
tube(s))
Excessive flare-up.
Sudden drop in
gas flow or low
flame
Persistent grease
fire
POSSIBLE CAUSE
1. The ignition wire came off the
igniter/valve.
2. The distance between the
ignition pin and the burner is
greater than 5/32 in. - 3/16 in.
3. The ignition wire is broken.
4. No gas supplied.
Burner and/or burner tubes are
blocked
1. Grease and/or residue build-up
on heat tents or in firebox.
2. Excessive dripping of fat or
marinade from food.
3. Cooking temperature too
high.
1. Out of gas
2. Excess flow valve tripped.
3. Vapor lock at coupling nut/LP
cylinder connection
Grease trapped by food buildup
around burner system

CORRECTIVE ACTION

1. Reconnect the ignition wire to the
electrical igniter/valve.
2. Loosen the ignition pin and adjust
the distance, then fasten it again.
3. Call customer service for a
replacement ignition wire.
4. Turn on the regulator valve.
Turn knobs to OFF. Clean burner
and/or burner tubes. See burner
cleaning section of Use and Care.
1. Clean the grill components.
2. Trim the fat from meat and use
non-oil based marinades.
3. Lower temperature accordingly
1. Check for gas in LP cylinder.
2. Turn off knobs, wait 30 seconds
and light grill. If flames are still
low, turn off knobs and LP cylinder
valve. Disconnect regulator.
Reconnect regulator and leak-test.
Turn on LP cylinder valve, wait 30
seconds and then light grill.
3. Turn off knobs and LP cylinder
valve. Disconnect coupling nut
from cylinder. Reconnect and
retry.
Turn knobs to OFF. Turn gas off at
LP cylinder. Leave lid in position and
let fire out. After grill cools, remove
and clean all parts
26