Troubleshooting; Corrective Action - Master Forge BG2724B-L Mode D'emploi

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSE
1. The ignition wire came off the
igniter/valve.
2. The distance between the ignition
pin and the burner is greater than
5/32 in. - 3/16 in.
3. The ignition wire is broken.
Grill will not
4. The electrode tip does not
light.
produce sparks at the burner port.
5. No gas supplied.
6. Air shutter opening is too big.
1. The air shutter opening is not
Burner flame
properly set.
2. Spiders or insects block the air
is yellow and
shutter.
gas odor can
3. Possible gas leaks.
be smelled.
1. Grilling fatty meats.
2. Knobs on "HIGH".
Excessive
3. Spray water on gas flames.
flare-up.
4. Hood closed when grilling
1. LP tank is empty.
2. Burner is not aligned with the
Burner blows
control valve.
out.
3. Gas supply is not sufficient.
1. Ports are blocked.
Low heat
with the knob
in "HIGH" 2. LP tank has run out.
position.
The propane regulator assembly
incorporates an excess flow device
designed to supply the grill with
Low heat, sufficient gas flow. Rapid changes in
LP gas. pressure can trigger the excess flow
device, providing a low flame and
low temperature.

CORRECTIVE ACTION

1. Reconnect the ignition wire to the
electrical igniter/valve.
2. Loosen the ignition pin and adjust the
distance, then fasten it again.
3. Call customer service for a
replacement ignition wire.
4. Reinstall the electrode.
5. Turn on the regulator valve.
6. Loosen the air shutter and adjust the
opening to a smaller size.
1. Loosen the air shutter and adjust the
opening to have blue flames.
1/4 in. opening for LPG.
2. Clean blockages.
3. Check for the source of gas leaks.
1. Move the meats to the warming rack if
flare up continues until flame settles
down.
2. Grill fatty meats when the grids are
cold while the knobs are on the "LP
LOW" (when using LP Gas)
3. Never spray water on gas flames.
4. Hood up when grilling.
1. Refill the LP Tank.
2. Install the burner correctly.
3. Check the gas supply hose and make
sure there are no leaks and no knots.
1. Clear ports of any obstructions.
2. Refill the LP tank.
Please follow these instructions:
1. Make sure all burners are "OFF".
2. Open the tank valve and wait 5
minutes.
3. Light the burner one at a time
following the lighting instructions listed
on the door liner
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