Problem
Possible Causes and/or Solutions
Oven burner flames
Range converted improperly: If Propane gas is being used, contact a service technician or see the
are yellow or noisy
"Warranty" section for contact information.
Oven temperature
Oven temperature needs adjustment: See "Oven Temperature Control" in the "Electronic
too high or too low
Oven Controls" section.
Convection fan
The convection cycle is in the first 5 minutes of operation: This is normal. The convection fan
not working
will start running approximately 5 minutes into the cycle.
Oven door is open: If the oven door is opened during convection cooking, the fan will turn off
immediately. It will come back on when the oven door is closed.
Display shows
Power failure (display shows flashing time): Clear the display. On some models, reset the clock,
messages
if needed. See "Clock" keypad feature in the "Feature Guide" section.
Error code (display shows letter followed by number): Depending on your model, press CANCEL to clear
the display. See "Control Display" in the "Electronic Oven Controls" section. If it reappears, call for service.
See the "Warranty" section for contact information.
Start needs to be pressed so a cycle can begin (display shows "PUSH" or "PSH"): See the Start keypad
feature in the "Feature Guide" section.
Range is in Sabbath mode (display shows "SAb"): Press CANCEL to exit Sabbath mode.
Clean cycle did not
Several cooking cycles between clean cycles or spills on oven walls and doors: Run additional
work on all spills
clean cycles. Use the AquaLift
affresh
sections for more information.
Mineral deposits
Tap water was used in the clean cycle: Use distilled or filtered water in the clean cycle.
are left on the oven
To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to
bottom after the
thoroughly remove any vinegar residue.
Clean cycle
Range is not level: Mineral deposits will collect on dry areas of the oven bottom during the clean
cycle. Level the range. See the Installation Instructions.
To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to
thoroughly remove any vinegar residue.
Oven cooking results
Range is not level: Level the range. See the Installation Instructions.
not what expected
The set temperature was incorrect: Double-check the recipe in a reliable cookbook.
Oven temperature needs adjustment: See "Oven Temperature Control" in the "Electronic Oven
Controls" section.
Oven was not preheated: See "Baking and Roasting" section.
Racks were positioned improperly: See "Positioning Racks and Bakeware" section.
Not enough air circulation around bakeware; See "Positioning Racks and Bakeware" section.
Darker browning of food caused by dull or dark bakeware: Lower oven temperature 25°F (15°C),
or move rack to a higher position in the oven.
Lighter browning of food caused by shiny or light colored bakeware: Move rack to a lower position
in the oven.
Batter distributed unevenly in pan: Check that batter is level in the pan.
Incorrect length of cooking time was used: Adjust cooking time.
Oven door was not closed: Be sure that the bakeware does not keep the door from closing.
Oven door was opened during cooking: Oven peeking releases oven heat and can result in longer cooking
times.
Rack is too close to bake burner, making baked items too brown on bottom: Move rack to
higher position in the oven.
Pie crusts browning too quickly: Use aluminum foil to cover the edge of the crust and/or reduce
baking temperature.
Technology Cleaning Kit. affresh
®
Cooktop Cleaner can be used for stubborn soils. See the "Accessories" and "Clean Cycle"
®
Kitchen and Appliance Cleaner or
®
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