Troubleshooting & Alarm System; Troubleshooting; Overview Of Alarms - DeVilbiss Healthcare Drive iGo 2 Démarrage Rapide

TROUBLESHOOTING & ALARM SYSTEM

TROUBLESHOOTING

The following troubleshooting chart will help you analyze and correct minor malfunctions. If the suggested procedures do not help, switch to your reserve oxygen system and call your
Drive DeVilbiss homecare provider. Do not attempt any other maintenance.
WARNING
To avoid electric shock hazard, do not remove the covers. There are no user serviceable internal components. The covers should only be removed by a qualified Drive
DeVilbiss provider/Drive DeVilbiss homecare technician.
SYMPTOM
Unit does not operate. Display is not
illuminated and nothing happens when
Power button is pressed and held.
Unit is On; Audible Alert is sounding; No
Visual Alarm
Cannot adjust/change the Oxygen
Prescription setting.
Unit not triggering properly
Battery Fuel Gauge symbol is flashing
with or without Audible Alert
Yellow Low O symbol is flashing
2
Yellow Low O symbol is On with or
2
without Audible Alert
Red Service Required symbol flashes
with Audible Alert
Battery Status Lights Never Indicate Fully
Charged
Yellow Low O symbol is On and/or Red
2
Service Required light is On
If any other problems occur with your
iGo2 POC.

OVERVIEW OF ALARMS

This device contains an alarm system which monitors the state of the device and alerts of abnormal operation, loss of essential performance or failures. Alarm conditions are shown on
the LCD display. The alarm system functions are tested at power up by lighting all visual alarm indicators and sounding the audible alarm (beep). All alarms are Low Priority Technical
Alarms.
To mute the Audible Alarm, press and release power button. The Alarm Silenced symbol will appear on the display until the alarm condition is corrected.
Alarm Display
Condition Shows
Battery nears
depletion
Flashing
Low Oxygen
Concentration
Start-up period
Malfunction
No Breathing None
Detected
SE-125-1
POSSIBLE CAUSE
1. Power button was not held.
2. No battery installed
3. Battery depleted or defective battery.
4. External power not attached and battery is
depleted.
5. No power at wall outlet.
6. Faulty Power Supply, AC Power Cord or DC
Power Cord
7. Faulty DC accessory power port outlet.
8. Unit malfunction
1. No breathing detected
2. Cannula is not adjusted properly.
3. Tubing/cannula too long.
4. Low flow cannula being used.
1. Unit malfunction.
1. Sensor needs recalibrated
1. Battery is nearing depletion.
* Symbol flashes at <10% battery life.
* Audible Alert sounds at <5% battery life.
1. Start Up period
1. The concentration of the unit is falling.
* Symbol flashes below 86%
* Audible Alert sounds below 85%
1. Unit Overheated
2. Unit malfunction
1. Using the DC auto adapter but there is not
enough power to fully charge battery.
1. Contaminated Sieve Beds
Visual Alarm Signal Audible Alarm
Meaning Signal
Battery is <10% Yes, when battery is < 5%
Oxygen concentration is <86% Yes, if oxygen drops below
85%
Device and systems are tested No
at power up
RED Service Required symbol Yes
flashes indicating malfunction
More than 60 seconds between Yes
requested dispense cycles.
1. Press Power button and hold for 2 seconds.
2. Battery must be installed for device to operate regardless of power source.
3. Install charged battery or contact provider for replacement
4. Check cord connections to device, power supply, and power source.
5. Check your home circuit breaker and reset if necessary. Use a different wall outlet if the
situation occurs again.
6. Contact your Drive DeVilbiss provider
7. Check automotive fuse.
8. Contact your Drive DeVilbiss provider.
1. Apply cannula and breathe on device.
2. Check all cannula connections to make sure they are tight, and adjust the cannula to fit
comfortably in your nose. Ensure tubing is not kinked.
3. Replace with shorter tubing/cannula. Cannula and tubing length cannot exceed 25'.
4. Replace with standard cannula.
1. Contact your Drive DeVilbiss provider.
1. Turn unit ON, but do not use it for 5 minutes to auto-calibrate the sensor.
1a. Charge Battery by connecting device to AC or DC power source.
1b. Install optional backup battery.
Device will automatically shut down within 2 minutes of reporting 5% charge remaining.
1. Wait until startup period is done (about 10 minutes)
1. Contact your provider and switch to your reserve oxygen system.
1. Ensure vent holes are not blocked. Allow unit to cool and try again.
2. Contact your provider and switch to your reserve oxygen system.
1. Battery will not charge if plugged into power source less than 13.8V but the device will
function correctly.
1. Run the unit for at least 15 minutes to recover sieve beds to full potential.
2. Replace sieve beds.
1. Turn your unit Off and switch to your reserve oxygen system. Contact your Drive DeVilbiss
provider immediately.
Visual Alarm Signal
Cleared by
Turn off device or switch to
alternate power source
Turn unit off unless the device
is still in startup period
Once oxygen reaches at least
86%
Turn unit off
Turn unit off or breathe on
device.
REMEDY
Action to take
Charge battery, change battery, or switch to
alternate power source
Call provider and switch to reserve oxygen.
Wait until startup is finished (up to 10 minutes)
Call provider and switch to reserve oxygen.
Resume breathing. If no breathing is detected,
device will go into AutoBreath™ mode and
dispense oxygen at regular intervals until
breathing is detected again.
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