Data Plate; How To Obtain Service Or Parts; Warranty - Thermador SGS Serie Manuel D'utilisation

Table 4: Troubleshooting Chart
Problem
Burner flame goes out unexpectedly
Ignitors spark even though knobs are
in the off position
Cooking results are not what was
expected

Data Plate

How to Obtain Service
or Parts

Warranty

Full One Year Warranty
We Will Pay For:
We Will Not Pay For:
English 16
• Make sure that there is no draft in the room.
• When the electrical power connection has been activated at the first
power up or reconnected after an outage, the igniters may spark once
or twice even though all burner knobs are in the off position.
• The cooktop is not level.
• Cooking pan does not fit the surface being used.
• Cookware is not the type or size recommended.
For handy reference, the serial tag information has been affixed to the back cover.
Data Plate
For authorized service or parts information, call the number or write to the address
listed inside the cover.
We want you to remain a satisfied customer. If a problem comes up that cannot
be resolved to your satisfaction please let us know. Whether you write or call,
please provide us with the Model Number, Serial Number and Date of Original
Purchase or Installation.
Covers one year from date of Installation, or date of occupancy on a new or previ-
ously unoccupied dwelling. Save your dated receipt or other evidence of installa-
tion/occupancy date.
All repair labor and replacement parts found to be defective due to materials and
workmanship.
Service must be provided by a Factory Authorized Service Agency, during normal
working hours.
1) Service by an unauthorized agency. Damage or repairs due to service by an
unauthorized agency or the use of unauthorized parts.
2) Service visits to:
a) Teach you how to use the appliance.
b) Correct defects or repairs due to improper installation, You are responsi-
ble for providing electrical wiring and other connecting facilities
3) Reset circuit breakers or replace home fuses
Suggestion
Figure 10: Data Plate Location