Troubleshooting Guide - Masterbuilt MPS 330G Mode D'emploi

WARNING
Symptom
Gas leaking from cracked, cut or burned hose
Gas leaking from LP cylinder
Gas leaking from gas cylinder valve
Gas leaking between LP cylinder and regulator connection
Fire under control panel
Grease fire or excessive/continuous flame
Flame does not remain lit after igniting*
Low flame output*
Flames blow out*
Flare-up
Persistent grease fire
Flashback (fire in burner tube)
Slower than expected cooking times*
* Also seeTroubleshooting solutions: "Causes" Low or No Flow/Vapor lock/Excess flow below.
TROUBLESHOOTING SOLUTIONS: "CAUSES" LOW OR NO FLOW/VAPOR LOCK/EXCESS FLOW
Symptom
Burner doesn't light after pressing ignitor button
Low flame output
Flames blow out
Slower than expected cooking times
• Was the temperature setting of the unit adjusted from a higher setting to a lower setting? For example, was the unit at 275 and changed to 225?
If yes, was the unit allowed to stabilize for 5 minutes at the new temperature setting before opening/closing the door(s)? If no, allow the unit to stabilize between set point changes for 5 minutes before opening
and closing the door(s). During this transition period the flame is vulnurable to potential blow outs, under certain conditions, because the pressure inside the burner is reduced while the temperature sensor is
adjusting to the lower set point.
• Is the vent open?
If no, open the vent to allow more heat to exit the unit. This will cause the unit to require more heat input to maintain its set point which will cause the unit to increase the flame height creating a stronger flame.
• Is the water bowl filled?
If no, fill the water bowl. This will cause the unit to require more heat input to maintain its set point which will cause the unit to increase the flame height creating a stronger flame.
• Is outside wind greater than 5mph?
If yes, and all the above solutions did not improve the performance, raise the set point of the unit in order to cook in those conditions.
8
In the event of a gas leak that cannot be stopped, or if a
fire occurs due to a gas leak, contact the fire department.

TROUBLESHOOTING GUIDE

Cause
Damaged hose
Failure due to rust or mishandled equipment
Failure of valve due to rust, mechanical failure or mishandled
equipment
Improper installation, connection not tight enough, damaged
threads or bad rubber seal
Fire in tube of burner due to burner blockage
Grease build up on or around burner area
Flame sensor wire is loose
Out of fuel
Low on LP gas
Excessive grease buildup
Excessive fat on meat
Cooking temperature too high
Grease trapped by food buildup around burner system
Burner and/or burner tube has blockage
Valve not properly aligned to burner
Cause
Low/no gas flow
Vapor lock at coupling nut to LP cylinder
Excess flow valve tripped
Vapor lock at coupling nut/LP cylinder
connection
Excess flow valve tripped
Vapor lock
FAQ
Turn off gas at LP cylinder.
Replace hose.
Contact Masterbuilt at 1.800.489.1581.
Replace LP cylinder.
Turn off gas cylinder valve and return cylinder to gas provider/supplier.
Turn off gas cylinder valve, then re-attach regulator to cylinder.
Turn off gas cylinder valve and return cylinder to gas provider/supplier.
Visually inspect rubber seal for damage.
Turn off both smoker control knob and gas cylinder valve. Once the fire is
out and burner has cooled, remove and inspect burner for spiders, nests,
rust or other debris.
Turn off both smoker control knob and gas cylinder valve. Allow flames
to extinguish and time for unit to cool down. Clean grease/food particles
from/around burner or burner area and surrounding surfaces.
Turn off gas. Disconnect LP cylinder. Tighten flame sensor wire to valve.
Refill or replace with full LP cylinder.
Refill LP cylinder.
Clean burner and inside unit.
Trim fat off of meat.
Adjust or lower temperature accordingly.
Turn smoker control knob and gas cylinder valve off. Allow fire to
extinguish and the unit to cool down. Once cool, remove and clean parts.
Turn smoker control knob and gas cylinder valve off. Clean burner and/
or burner tube.
Check to see if valve is centered in burner tube.
Possible Solution
1. Turn smoker control knob to "Off" position.
2. Turn gas cylinder valve knob to OFF.
3. Disconnect regulator from cylinder to relieve vapor lock.
4. Reconnect regulator to cylinder by hand turning until tight.
5. Slightly open the gas cylinder valve slowly and then open further by turning 1 full
turn.
6. You are now ready to light the smoker.
7. Turn the smoker control knob to high and light with ignitor.
Possible Solution