Troubleshooting - LG P935 Guide De L'utilisateur

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Troubleshooting

This chapter lists some problems you might encounter while using your phone. Some problems
require you to call your service provider, but most are easy to fix yourself.
Message
SIM error
No network
connection/
Losing
network
Codes do not
match
Any application
cannot be set
Calls not
available
102
Possible causes
There is no SIM card in the phone
or it is inserted incorrectly.
Signal is weak or you are outside
the carrier network.
Operator applied new services.
To change a security code, you
will need to confirm the new code
by re-entering it.
The two codes you have entered
do not match.
Not supported by service provider
or registration required.
Dialing error
New SIM card inserted.
Pre-paid charge limit reached.
Possible corrective measures
Make sure that the SIM card is correctly
inserted.
Move towards a window or into an
open area. Check the network operator
coverage map.
Check whether the SIM card is more
than 6~12 months old. If so, change
your SIM at your network provider's
nearest branch. Contact your service
provider.
If you forget the code, contact your
service provider.
Contact your service provider.
New network not authorised.
Check for new restrictions.
Contact service provider or reset limit
with PIN2.

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