MALFUNCTION/PROBLEM
The appliance does not switch on after
pressing the "On / Off" button.
Some water or steam unusually comes
out of the steam nozzle.
The espresso or the coffee is not hot
enough.
The coffee is too light or not strong
enough.
The coffee is delivered too slowly or
does not flow at all.
The coffee does not contain a lot of
crema.
The appliance did not deliver any
coffee.
You have used ground coffee instead of
coffee beans.
The grinder produces an abnormal
noise.
The grind fineness setting button is
hard to turn.
The steam outlet of your OTC system
appears to be partially or completely
blocked.
The OTC system does not draw in any
milk.
The OTC system produces little or no
foam.
After having washed the coffee
drawer
, the warning message is still
(1)
displayed.
A power failure occurred during a cycle.
CORRECTIVE ACTIONS
Switch off and unplug the machine, remove the filtering cartridge, wait
20 seconds and restart the machine.Check that the plug of the electrical
cord is properly inserted in the electrical outlet.
In the case of repeated operations, a few drops may flow from the
steam nozzle.
Change the coffee temperature setting. Heat the cups by rinsing them
with hot water.
Check that the coffee beans container contains coffee and that they
flow down properly. Refrain from using oily, caramelised or flavoured
coffee beans. Reduce the volume of coffee using the selection buttons.
Turn the grind fineness button to the left to obtain a finer grind.
Turn the grind fineness button to the right to obtain a coarser grind (may
depend on the type of coffee used).
Perform one or several rinse cycles.
Pass a damp sponge under the coffee spout.
Turn the grind fineness button to the left to obtain a finer grind (may
depend on the type of coffee used).
The coffee beans may not be fresh enough. Change the Claris Aqua
Filter System cartridge (follow the installation procedure). Perform one
or several rinse cycles.
An incident was detected during preparation.
The appliance was automatically reset and is ready for a new cycle.
Using your vacuum cleaner, vacuum up the pre-ground coffee
contained in the coffee bean container.
Foreign bodies are present in the grinder. Contact the KRUPS
Consumer Service Department.
Modify the setting of the grinder only when it is in operation.
Foreign bodies are present in the grinder: contact the KRUPS
Consumer Service Department
Disassemble the nozzle using the disassembly tool (39).
Start the rinse cycle of the OTC system to clear out any remaining
deposits.
Clean the steam outlet and check that the nozzle hole is not blocked by
milk or scale residue. Use the cleaning needle if necessary (40).
Check that the system is properly assembled.
Check that the settings button is set to the Latte recipes position.
Check that the steam outlet is not blocked.
Check that the air tip has not been overlooked and that it is properly
assembled.
Check that the flexible hose is not blocked or pierced and that it is
properly fitted into the cartridge to prevent any air intake.
Check that the milk aspiration tube is properly submerged in the milk.
Rinse and clean the system (see corresponding chapters).
For milk-based preparations: we advise that you use cold fresh milk,
pasteurised milk or UHT milk that has been recently opened. The use of
a cold container is also recommended.
Remove the coffee drawer
Check that it is properly pushed in.
The appliance automatically resets itself when it is again switched on
and is ready for a new cycle. If the power failure occurred during a
cleaning or descaling cycle, the machine will resume the cycle at the
step underway during the incident.
, wait 6 seconds and put it back in place.
(1)
37