First; Technical Support - ETA Systems 420VA Guide De L'utilisateur

ETA Systems ® - SECURITY ONE UNINTERRUPTIBLE POWER MANAGER

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Thank You
Choosing a power quality solution for your computer application can be a daunting task. That's especially
true when it comes to selecting a product that delivers uninterruptible power, since there are so many on the
market to choose from. Everyone at ETA Systems thanks you for selecting an ETA power quality solution
for your application. We understand that your decision was a careful one and that your purchase of an ETA
product is an expression of confidence in our company. We promise to always work our hardest to make
certain that your confidence in our products and our company is well deserved. Thank You!
The Security One product you have purchased is the most advanced solution available today. It does so
much more than provide backup power for your application. In fact, it's so advanced that it actually serves
as a comprehensive management interface between your computer system and its supply of electrical
power. That's why we refer to the Security One as an Uninterruptible Power Manager or UPM.
We've prepared this document to help familiarize you with the functions and controls of the Security One
UPM family. If, after reviewing this manual, you have any questions at all, please feel free to contact us by
phone or email.
Registering your UPM Purchase
Please take a few moments to register your product purchase. Registration is easy and quick via the
product registration page found on our website at www.etasys.com.

Technical Support

In North America, ETA Systems provides technical product support during our regular business hours of
8:00 a.m. to 5:00 p.m. Central Time. Between the hours of 5:00 p.m. and 8:00 a.m., our phone mail system
will allow you to leave a message for our support department. The phone mail system also provides an
emergency number to call in the event you should require immediate assistance. You may also
communicate with our customer service/support department via fax or email. In North America, call (800)
321-6699. Our North American fax number is (330) 677-4471. You may also email either of our service and
support locations via our website at www.etasys.com.
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