Troubleshooting
Use this table to see possible solutions for problems with the chainsaw If these suggestions do not
solve the problem, see "Warranty and Service"
SYMPTOM
Motor stops
while cutting
Motor does
not run or runs
intermittently
Motor runs, but
saw chain does
not rotate
Chainsaw does
not cut properly
Chain loosening
or coming off of
guide bar
Bar and chain
excessively hot
and/or smoking
Chainsaw Model CS1200-091
Troubleshooting
POSSIBLE CAUSE
Chain pinched in cut
Cord is damaged or
severed
Saw is not plugged in
Cord is damaged or
severed
GFCI outlet is tripped
Bad electrical outlet
Trigger lock-out not
pressed
Debris in side cover
Chain not engaging drive
sprocket
Guide bar nose sprocket
is not turning
Insufficient chain tension
Dull chain
Chain installed
backwards
Worn chain
Dry or excessively
stretched chain
Chain not in bar groove
Side cover not
installed correctly
Chain is under-lubricated
RECOMMENDED ACTIONS
Undercut limb to relieve pressure on limb. See
"Cutting".
If extension cord is damaged, do not use and replace
it. If chainsaw cord is damaged, do not use and
contact an approved service location.
Plug in the saw.
If extension cord is damaged, do not use and replace
it. If chainsaw cord is damaged, do not use and
contact an approved service location.
Unplug extension cord, reset GFCI and plug the
extension cord back in.
Plug extension cord into a different outlet.
Press the trigger lock-out before squeezing the
trigger switch. See "General Operation".
Unplug the chainsaw, then remove side cover and
clean out debris.
Reinstall the chain, making sure the drive links on
the chain are fully seated on the drive sprocket. See
"Replacing a Worn Saw Chain".
Replace the guide bar. See "Replacing a Worn Guide
Bar".
Tension the chain. See "Tensioning the Saw Chain".
See "Sharpening the Saw Chain".
Install the chain with the teeth facing the correct
direction. See "Replacing a Worn Saw Chain".
Replace the chain. See "Replacing a Worn Saw
Chain".
Check the oil level. Refill oil reservoir if necessary.
See "Filling the Bar and Chain Oil Reservoir".
Reseat chain onto groove. See "Replacing a Worn
Saw Chain".
Properly install side cover ensuring the tab at rear
of side cover is tucked into saw body.
Check the oil level. Refill oil reservoir if necessary.
See "Filling the Bar and Chain Oil Reservoir".
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