Repair; Troubleshooting; Lighting Checklist; Heating Checklist - HASE LIMAiQ Mode D'emploi

7.4 Repair

Even proper use of your stove will cause damage due to wear.
Have defective parts replaced by a professional.
You will find a list of spare parts and wear parts in
chapter 12.1 "Spare parts and wear parts".
Spare parts are available at your HASE authorised dealer.

8 Troubleshooting

8.1 Lighting checklist

Problem
Wood isn't lighting or very
slow to light.
Wood is burning but has
not bright, yellow flames,
smoldering* goes out.
Firebox glass sooty.
Fig. 52
*see glossary

8.2 Heating checklist

Problem
Stove is not heating
correctly.
Fig. 53
The stove heat output is
too high.
Fig. 54
Possible cause Solution
Use a thinner log.
Log too thick.
9
Use drier wood.
Wood too wet.
9
Check the combustion air
Air intake too low.
9
supply.
Wood too wet. Use drier wood.
9
Wood too thick. Use a thinner log.
9
Air intake too low. Check the combustion air
9
supply.
Catalytic combustor Clean catalytic combustor.
9
clogged.
Outside temperature Do not light a fire.
9
too high (transition
season).
Use drier wood.
Wood too wet.
9
Use a thinner log.
Wood too thick.
9
Check seal and replace if
necessary.
Firebox door leaking.
9
Chimney design not suitable
(single-shell construction).
Chimney Contact HASE authorised
diameter too large. dealer.
9
Calculate chimney.
Install draught booster or
smoke extractor.
Have the chimney extended.
Possible cause Solution
Not enough wood. Add logs.
9
Wood too thick. Use thinner logs.
9
Unsuitable type of Use a different type of wood (
9
wood.
chapter 3.1 "Approved fuels")
Wood too wet. Use drier wood.
9
Vents blocked or Keep vents clear, remove ashes.
9
clogged with ash.
Firebox door leaking.
Check seal and replace if
9
necessary.
Chimney airflow too
Have a chimney sweep check
9
weak.
the supply pressure.
Close all service accesses (flue
pipe clean-out port, chimney)
and check for leaks.
Too much wood. Observe the amount of fuel to
9
add
(see chapter 6.5.5 "Adding fuel").
Firebox door leaking.
Contact HASE authorised
9
dealer.
Controller defective.
Check the controller function.
9
Chimney airflow too Consult a chimney sweep,
9
strong. if possible have a draught
limiter installed.
Contact HASE authorised
9
dealer.
en
see
113