6. Troubleshooting
NO.
Malfunction
Status Indicator
3
Light glows RED
WINBOT 8 is stuck
and unable to
4
move, or it moves in
an irregular pattern
during cleaning.
16
EN
Possible Causes
Interruption of electricity while
WINBOT 8 was cleaning due to
power failure, plug displacement,
or loose connection to the Power
Adapter.
WINBOT has moved over a
problem area and is losing
suction.
Edge Detection Sensor
malfunction.
There is too much dirt and debris
on the window.
Solutions
A. Connect WINBOT 8 to the
Power Adapter and plug into the
wall receptacle. Press Start/Pause
Button on the robot or on the
Remote Control. WINBOT 8 will
resume cleaning.
B. In case of power failure, and
the above solution does not work,
please use the Direction Control
Buttons on the Remote Control
to direct the robot to a position
on the window where you can
safely reach it, turn off the fan
and remove it from the window.
If power has resumed, place the
robot on the window again and
restart.
A. Press the RESET Button on the
Remote Control. Use the Direction
Control buttons on the Remote
Control to move WINBOT 8 away
from the problem area and at least
10cm/4" from window corners and
obstacles. Restart WINBOT 8.
B. Press the RESET Button on
the Remote Control, then use the
Direction Control Buttons to direct
WINBOT 8 to clean around the
problem area.
Clean the four Edge Detection
Sensors clean as described in
Section 4. If the problem persists,
please contact our Customer
Service.
A. Spray additional Cleaning
Solution on the upper and lower
sides of the Cleaning Pad.
B. Clean the Driving Treads as
described in Section 4.
C. Replace the Cleaning Pad and
restart the cleaning cycle.
D. Clean the window by hand first
and use WINBOT 8 for regular
cleaning after that.
*WINBOT 8 is intended to be
used for maintenance cleaning on
common windows. The product is
NOT designed to replace heavy
duty or first time cleaning.