36 TROUBLESHOOTING
Wi-Fi Network
Your home
appliance and
smartphone is not
connected to the
Wi-Fi network.
The password for the Wi-Fi
to is incorrect.
smartphone is turned on.
The wireless network name
(SSID) is set incorrectly.
The router frequency is not
2.4 GHz.
appliance and the router is
too far.
Solutions
Find the Wi-Fi network connected to your smartphone
and remove it, then register your appliance on
SIGNATURE KITCHEN SUITE application.
Turn off the Mobile data of your smartphone and
register the appliance using the Wi-Fi network.
The wireless network name (SSID) should be a
combination of English letters and numbers. (Do not
use special characters.)
Only a 2.4 GHz router frequency is supported. Set the
wireless router to 2.4 GHz and connect the appliance
to the wireless router. To check the router frequency,
check with your Internet service provider or the router
manufacturer.
If the distance between the appliance and the router
is too far, the signal may be weak and the connection
may not be configured correctly. Move the location of
the router so that it is closer to the appliance.