Limited Warranty; Contact Information - Horizon Hobby E-flite Turbo Timber 1.5m Manuel D'utilisation

Limited Warranty

What this Warranty Covers
Horizon Hobby, LLC, (Horizon) warrants to the original purchaser that the
product purchased (the "Product") will be free from defects in materials and
workmanship at the date of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i) cosmetic damage, (ii)
damage due to acts of God, accident, misuse, abuse, negligence, commercial
use, or due to improper use, installation, operation or maintenance, (iii)
modifi cation of or to any part of the Product, (iv) attempted service by anyone
other than a Horizon Hobby authorized service center, (v) Product not purchased
from an authorized Horizon dealer, or (vi) Product not compliant with applicable
technical regulations, or (vii) use that violates any applicable laws, rules, or
regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES NO OTHER
WARRANTY OR REPRESENTATION, AND HEREBY DISCLAIMS ANY AND ALL
IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES THAT THEY
ALONE HAVE DETERMINED THAT THE PRODUCT WILL SUITABLY MEET THE
REQUIREMENTS OF THE PURCHASER'S INTENDED USE.
Purchaser's Remedy
Horizon's sole obligation and purchaser's sole and exclusive remedy shall be
that Horizon will, at its option, either (i) service, or (ii) replace, any Product
determined by Horizon to be defective. Horizon reserves the right to inspect
any and all Product(s) involved in a warranty claim. Service or replacement
decisions are at the sole discretion of Horizon. Proof of purchase is required
for all warranty claims. SERVICE OR REPLACEMENT AS PROVIDED UNDER THIS
WARRANTY IS THE PURCHASER'S SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR
COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER SUCH CLAIM IS
BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR
ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. Further, in no event shall the liability of
Horizon exceed the individual price of the Product on which liability is asserted.
As Horizon has no control over use, setup, fi nal assembly, modifi cation or
misuse, no liability shall be assumed nor accepted for any resulting damage
or injury. By the act of use, setup or assembly, the user accepts all resulting
liability. If you as the purchaser or user are not prepared to accept the liability
associated with the use of the Product, purchaser is advised to return the
Product immediately in new and unused condition to the place of purchase.
Law
These terms are governed by Illinois law (without regard to confl ict of law
principals). This warranty gives you specifi c legal rights, and you may also have
other rights which vary from state to state. Horizon reserves the right to change
or modify this warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide warranty
support or service. Once assembly, setup or use of the Product has been
started, you must contact your local distributor or Horizon directly. This will
enable Horizon to better answer your questions and service you in the event
that you may need any assistance. For questions or assistance, please visit our
website at www.horizonhobby.com, submit a Product Support Inquiry, or call
the toll free telephone number referenced in the Warranty and Service Contact
Information section to speak with a Product Support representative.

Contact Information

Country of Purchase
Horizon Service Center
(Repairs and Repair Requests)
Horizon Product Support
United States
(Product Technical Assistance)
of America
Sales
Horizon Technischer Service
European Union
Sales: Horizon Hobby GmbH
Horizon Hobby
servicecenter.horizonhobby.com/
RequestForm/
productsupport@horizonhobby.com
877-504-0233
websales@horizonhobby.com
800-338-4639
service@horizonhobby.eu
+49 (0) 4121 2655 100
Inspection or Services
If this Product needs to be inspected or serviced and is compliant in the country
you live and use the Product in, please use the Horizon Online Service Request
submission process found on our website or call Horizon to obtain a Return
Merchandise Authorization (RMA) number. Pack the Product securely using a
shipping carton. Please note that original boxes may be included, but are not
designed to withstand the rigors of shipping without additional protection. Ship
via a carrier that provides tracking and insurance for lost or damaged parcels,
as Horizon is not responsible for merchandise until it arrives and is accepted at
our facility. An Online Service Request is available at http://www.horizonhobby.
com/content/_service-center_render-service-center. If you do not have internet
access, please contact Horizon Product Support to obtain a RMA number along
with instructions for submitting your product for service. When calling Horizon,
you will be asked to provide your complete name, street address, email address
and phone number where you can be reached during business hours. When
sending product into Horizon, please include your RMA number, a list of the
included items, and a brief summary of the problem. A copy of your original
sales receipt must be included for warranty consideration. Be sure your name,
address, and RMA number are clearly written on the outside of the shipping
carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have any issue with a
LiPo battery, please contact the appropriate Horizon Product Support offi ce.
Warranty Requirements
For Warranty consideration, you must include your original sales receipt
verifying the proof-of-purchase date. Provided warranty conditions have
been met, your Product will be serviced or replaced free of charge. Service or
replacement decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service will be completed
and payment will be required without notifi cation or estimate of the
expense unless the expense exceeds 50% of the retail purchase cost.
By submitting the item for service you are agreeing to payment of the service
without notifi cation. Service estimates are available upon request. You must
include this request with your item submitted for service. Non-warranty
service estimates will be billed a minimum of ½ hour of labor. In addition you
will be billed for return freight. Horizon accepts money orders and cashier's
checks, as well as Visa, MasterCard, American Express, and Discover cards. By
submitting any item to Horizon for service, you are agreeing to Horizon's Terms
and Conditions found on our website http://www.horizonhobby.com/content/_
service-center_render-service-center.
ATTENTION: Horizon service is limited to Product compliant in the country of
use and ownership. If received, a non-compliant Product will not be serviced.
Further, the sender will be responsible for arranging return shipment of the
un-serviced Product, through a carrier of the sender's choice and at the
sender's expense. Horizon will hold non-compliant Product for a period of 60
days from notifi cation, after which it will be discarded.
Contact Information
2904 Research Rd
Champaign, Illinois, 61822 USA
Hanskampring 9
D 22885 Barsbüttel, Germany
EN
10/15
10/15
Address
17