Technical Assistance Service; Service And Spare Parts - AEG DD 9863 Mode D'emploi

Technical assistance service (not for UK)
You are welcome to telephone our technical assistance service (see list of technical
assistance centres) whenever you need information or in the unlikely event of a fault.
For service in Australia call 1300 650 020.
When calling, please be ready to specify:
1. The model code number
2. The serial number (E-Nr.)
3. The manufacturing number (F-Nr.)
This information is shown on the registration plate inside the unit behind the
grease filter.
We reserve the right to change specifications and colours as a result of our policy of
continuing technological development.

Service and Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare
parts, contact your local Service Force Centre by telephoning: 08705 929 929
Your call will be automatically routed to the Service Centre covering your post code
area. For the address of your local Service Force Centre and further information
about Service Force, please visit the website at www.serviceforce.co.uk
Please ensure that you have read the section "What to do if..." as the engineer will
make a charge if the fault is not a mechanical or electrical breakdown even the
appliance is under warranty. Please note that proof of purchase is required for in-
guarantee service calls.
Help us to help you
Please determine your type of enquiry before writing or telephoning.
When you contact us we need to know:
• Your name
• Address and post code
• Telephone number
* This information can be found on the rating plate, which can be seen when the
grease filters are removed.
If you require Customer Service in the Republic of Ireland please contact us at
the address below:
AEG
Electrolux Group (Ire) Ltd
Long Mile Road
Dublin 12
Republic of Ireland
Tel: + 353 (0) 1 4090751
Email: service.eid@electrolux.ie
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• Clear and concise details of the fault
• Name and model of the appliance*
• E number*
• Serial number*