Trouble Shooting - England's Stove Works 21-PG100 Instructions

Problem
Grill will not turn on.
Grill produces excess
or discolored smoke.
Grill unable to reach
or maintain stable
temperature.
Frequent flame
fluctuation.
Should you have an issue that is not addressed on this chart, or if you need assistance with any
of the solutions, please contact our Technical Support line at 1‐800‐245‐6489. If you need parts
you can order them online at www.pelletgrillsusa.com or by contacting us at 1‐800‐245‐6489.
TROUBLE SHOOTING
Cause
Grill is not properly
plugged in.
A power surge has blown
the fuse on the control
board.
Pellets may have absorbed
excess moisture.
Burn pot is clogged with
ash or carbon.
Grill not receiving
sufficient fuel.
Grill not receiving
sufficient air flow to burn
pot.
Thermocouple problem.
Igniter problem.
Build up of creosote or
carbon material.
Ensure that your grill is plugged into a WORKING GFCI
Replace the fuse with a 6 amp (125 volt) fuse.
Clean the hopper and burn pot of any wet pellets and
replace with dry ones.
Check the burn pot for any ash or carbon deposits.
Clean if needed.
Check the hopper's fuel level, add pellets if needed.
Check the burn pot for any ash or carbon deposits.
Clean if needed.
Check to ensure the combustion fan is installed in the
proper direction (should blow towards the fire), is
plugged in and is still operating properly.
If the door temperature is reading different from the
control board then the thermocouple may need to be
cleaned or there is a nick/kink in the wires.
Check to ensure the igniter is plugged in and starts to
glow after pressing the "on" button.
Possible combustion failure/malfunction. Check
combustion fan.
Check the burn pot for any deposits or buildup.
19
Solution
outlet.