Vitamix Vita-Prep Mode D'emploi page 7

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R o u b l e S h o ot i n g
Problems:
• Increased vibration
• Leaking from the bottom of the
container
• Increased container noise
• Machine will not run
• Loud noise from blades
• Blades don't spin
• The machine will not run when the
Start/Stop switch is activated
If you cannot fix your machine with these suggestions, technical help is available by calling Vitamix®
technical support on +1 800 886 5235. If you purchased your equipment outside the U.S.A., contact
your local Vitamix Distributor or telephone the Vitamix International Division on +1 440 782 2450
or email international@vitamix.com to find a distributor in your country. For online help, visit
www.vitamix.com/commercial.
IMPORTANT NOTES!
NOTE: The thermal protector may have shut the machine off. If the motor shuts off, press
the On/Off switch to Off. Turn the power switch On after 5 minutes to check if blender is
reset and ready to operate. The blender might require up to 45 minutes to reset. Cooling
may be quickened by placing the motor base in a cool spot. Unplug first. To speed up
the process, try circulating the air with a vacuum or fan aimed at the bottom of the base.
When the thermal protector shuts off the motor, review your processing techniques and
your instructions.
Your recipes may be too thick (add liquid), be processed for too long at too low a speed
setting, or have too much material in them. If the motor seems to be overheating but
the thermal protector has not turned the machine off, stop the machine and remove the
container from the base.
Possible Actions:
a. Check the blade assembly for loose, damaged
or nicked components and replace.
b. Tighten the retainer nut with the retainer nut
spanner, moving clockwise until it is snug.
a. Double-check to make sure that the power
cable is firmly in the power socket.
b. Check to make sure that the switches are
clean and moving freely.
c. The thermal protector may have shut the
machine off. If the motor shuts off, press the
On/Off switch to Off. Turn the power switch
On after 5 minutes to check if blender is reset
and ready to operate. The blender might
require up to 45 minutes to reset.
a. Drive socket may be broken. Check for a fine
crack down the center, or worn teeth, replace
with a new drive socket (Item No. 891).
Instructions are included with the part.
b. Blade bearings need to be replaced. Spin the
blades using the drive spindle at the bottom
of the container. If the blades spin freely with
no resistance, replace the blade assembly.
Check the On/Off switch to make sure that the
switch is in the on position. Note: The Start/Stop
switch is lit when the power is on.
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