Troubleshooting - Dacor Heritage HWO127 Manuel De L'utilisateur

Before you call for service, review this section to see if you can resolve the issue on your own.
Issue
Oven will not turn on
Oven will not heat
Foods over or under cook
Oven shuts itself off after 12 hours
Oven does not self-clean
Oven door does not open
Oven lights do not work
Oven lights will not turn off
Sabbath mode does not work
Oven enters Hold mode too quickly
after meat probe is connected
Cooling fan runs after oven is turned
off
Time on display not correct
Cannot set clock
Time flashes on display
Control panel does not beep when
touching keys and when timer hits zero
Error code (letter followed by two num-
bers: ex. U55) stays on display

TROUBLESHOOTING

May Be Caused By
Oven not connected to power
Power to oven is off
Control panel locked
Power outage
Incorrect temp setting
Oven set for time-delay cooking
Trying to broil with meat probe connected
Incorrect cooking time/temperature
12-hr timer is on
Oven door is ajar
Oven set for time-delay cleaning
Self-clean mode not set properly
Meat probe connected
Oven is set to self-clean
Oven in self-clean mode
Oven in Sabbath mode
Light bulbs burnt out
Light key is set to on
Meat probe connected
Meat probe connector is still wet after
cleaning
Normal operation
Time of day not set
Power failure or power was turned off
Oven is in use
Power failure or power was turned off
Control panel beep function is turned off
Oven controller has detected a malfunction
14
What to Do
Have a licensed electrician connect oven to properly wired
outlet
Turn on power at circuit breaker/fuse box; check for
tripped breaker/blown fuse.
Touch CANCEL/SECURE for 6 sec's to reactivate control
panel
Contact power company
Touch CANCEL/SECURE; see directions in Operating the
Oven
Oven will turn itself on at preset time; touch CANCEL/
SECURE to return to normal operation.
Broil settings do not work in this condition; disconnect
meat probe.
Follow directions in Operating Your Oven
Turn off 12-hr timer (see pg. 6)
Check for obstructions; shut door tightly
Oven will start self-cleaning at preset time; touch
CANCEL/SECURE to return to normal operation
Follow directions in Care and Cleaning section
Oven will not start self-clean cycle when meat probe is
connected. Disconnect and remove meat probe
If lock symbol appears on display, oven door cannot be
opened; wait for self-cleaning to end, or touch CANCEL/
SECURE; door unlocks once oven is cool
Lights do not work in self-clean mode (see pg. 12)
Lights do not work in Sabbath mode (see pg. 10)
Replace light bulbs.
Touch light key to turn lights off.
Sabbath mode cannot start if probe is connected; discon-
nect and remove meat probe
Dry metal portion of the plug that connects to the oven
using a soft dry rag
Cooling fan runs after oven is turned off to cool internal
parts
Set time (see pg 4)
Reset time (see pg 4)
Turn off oven, then set clock
Reset time (see pg 4)
Turn on control panel beep (see pg 4)
Error code C33 may be caused by open oven door during
cooking/broiling; let oven cool and C33 error to reset; do
not leave door open for long periods during while broiling;
some error codes indicate issue unresolvable by customer;
call for service