Simple troubleshooting
Problem
Coffee.is.too."bitter".
Display.shows.
Error
Please contact
hotline.
The.water.filter.does.not.
stay.in.position.in.the.water.
tank.11.
Display.shows
Check water tank
The.coffee.grounds.are.not.
compact.and.are.too.wet.
Display.shows..
Clean brewing unit
Coffee.or.milk.froth.quality.
varies.considerably..
Water.dripped.onto.the.inner.
floor.of.the.appliance.when.
the.drip.tray.was.removed.
If you are unable to solve the problem, please call the hotline!
You will find the telephone numbers at the back of these instructions.
Cause
The.grinding.setting.is.too.
fine.or.the.pre-ground.coffee.
is.too.fine.
Unsuitable.type.of.coffee.
The.appliance.has.a.fault.
The.water.filter.is.not.mount-
ed.correctly.
Water.tank.has.been.in-
correctly.inserted.or.the.
new.water.filter.has.not.
been.rinsed.according.to.
instructions.
The.grinding.setting.is.too.
fine.or.too.coarse,.or.not.
enough.ground.coffee.has.
been.used.
Brewing.unit.is.soiled.
Too.much.pre-ground.coffee.
in.the.brewing.unit.
The.brewing.unit's.
mechanism.is.stiff.
Build-up.of.limescale.in.the.
appliance.
Drip.tray.removed.too.early. Wait.a.few.seconds.after.the.
Solution
Adjust.the.grinding.unit.to.a.
coarser.setting.or.use.coars-
er.pre-ground.coffee.
Change.type.of.coffee.used.
Please.call.the.hotline.
Firmly.press.the.water.filter.
straight.down.into.the.tank.
connection.
Insert.the.water.tank.cor-
rectly.or.rinse.the.water.filter.
according.to.instructions.and.
then.switch.on.
Adjust.the.grinding.unit.to.
a.coarser.or.finer.setting,.
or.use.2.level.measuring.
spoons.of.ground.coffee.
Clean.brewing.unit.
Clean.brewing.unit..
(Pour.in.no.more.than.2.
level.measuring.spoons.of.
ground.coffee).
Clean.brewing.unit.(see.
"Maintenance.and.daily.
cleaning").
Descale.the.appliance.with.
two.descaling.tablets.as.de-
scribed.in.the.instructions.
last.drink.was.dispensed.be-
fore.removing.the.drip.tray.
en
de
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