WARNING Please Read Carefully
Note to Installers This Warning contains vital information. As the only individual in contact
with system users, it is the installer's responsibility to bring each item in this Warning to
the attention of all users of this system.
System Failures
This system has been carefully designed to be as effective as possible. There are
circumstances, however, involving fire, burglary, or other types of emergencies
where it may not provide protection. Any alarm system of any type may be com-
promised deliberately or may fail to operate as expected for a variety of reasons.
Some but not all of these reasons may be:
Access by Intruders
Intruders may enter through an unprotected access point, circumvent a sensing
device, evade detection by moving through an area of insufficient coverage, dis-
connect a warning device, or interfere with or prevent the proper operation of the
system.
Component Failure
Although every effort has been made to make this system as reliable as possible,
the system may fail to function as intended due to the failure of a component.
Compromise of Radio Frequency (Wireless) Devices
Signals may not reach the receiver under all circumstances which could include
metal objects placed on or near the radio path or deliberate jamming or other inad-
vertent radio signal interference.
Criminal Knowledge
This system contains security features which were known to be effective at the
time of manufacture. It is possible for persons with criminal intent to develop tech-
niques which reduce the effectiveness of these features. It is important that your
security system be reviewed periodically to ensure that its features remain effec-
tive and that it is updated or replaced if it is found that it does not provide the pro-
tection expected.
Failure of Replaceable Batteries
This system's wireless transmitters have been designed to provide several years
of battery life under normal conditions. The expected battery life is a function of the
device environment, usage, and type. Ambient conditions such as high humidity,
high or low temperatures, or large temperature fluctuations may reduce the
expected battery life. While each transmitting device has a low battery monitor
which identifies when the batteries need to be replaced, this monitor may fail to
operate as expected. Regular testing and maintenance will keep the system in
good operating condition.
Inadequate Installation
A security system must be installed properly in order to provide adequate protec-
tion. Every installation should be evaluated by a security professional to ensure
that all access points and areas are covered. Locks and latches on windows and
doors must be secure and operate as intended. Windows, doors, walls, ceilings
and other building materials must be of sufficient strength and construction to pro-
vide the level of protection expected. A reevaluation must be done during and after
any construction activity. An evaluation by the fire and/or police department is
highly recommended if this service is available.
Inadequate Testing
Most problems that would prevent an alarm system from operating as intended
can be found by regular testing and maintenance. The complete system should be
tested weekly and immediately after a break-in, an attempted break-in, a fire, a
storm, an earthquake, an accident, or any kind of construction activity inside or
outside the premises. The testing should include all sensing devices, keypads,
consoles, alarm indicating devices, and any other operational devices that are part
of the system.
Insufficient Time
There may be circumstances when the system will operate as intended, yet the
occupants will not be protected from an emergency due to their inability to respond
to the warnings in a timely manner. If the system is remotely monitored, the
response may not occur in time to protect the occupants or their belongings.
Motion Detectors
Motion detectors can only detect motion within the designated areas as shown in
their respective installation instructions. They cannot discriminate between intrud-
ers and intended occupants. Motion detectors do not provide volumetric area pro-
tection. They have multiple beams of detection and motion can only be detected in
unobstructed areas covered by these beams. They cannot detect motion which
occurs behind walls, ceilings, floor, closed doors, glass partitions, glass doors or
windows. Any type of tampering whether intentional or unintentional such as mask-
ing, painting, or spraying of any material on the lenses, mirrors, windows or any
other part of the detection system will impair its proper operation.
Passive infrared motion detectors operate by sensing changes in temperature.
However their effectiveness can be reduced when the ambient temperature rises
near or above body temperature or if there are intentional or unintentional sources
of heat in or near the detection area. Some of these heat sources could be heat-
ers, radiators, stoves, barbeques, fireplaces, sunlight, steam vents, lighting, and so
on.
Power Failure
Control units, intrusion detectors, smoke detectors and many other security
devices require an adequate power supply for proper operation. If a device oper-
ates from batteries, it is possible for the batteries to fail. Even if the batteries have
not failed, they must be charged, in good condition and installed correctly. If a
device operates only by AC power, any interruption, however brief, will render that
device inoperative while it does not have power. Power interruptions of any length
are often accompanied by voltage fluctuations which may damage electronic
equipment such as a security system. After a power interruption has occurred,
immediately conduct a complete system test to ensure that the system operates as
intended.
Security and Insurance
Regardless of its capabilities, an alarm system is not a substitute for property or life
insurance. An alarm system also is not a substitute for property owners, renters, or
other occupants to act prudently to prevent or minimize the harmful effects of an
emergency situation.
Smoke Detectors
Smoke detectors that are a part of this system may not properly alert occupants of
a fire for a number of reasons, some of which follow. The smoke detectors may
have been improperly installed or positioned. Smoke may not be able to reach the
smoke detectors, such as when the fire is in a chimney, walls or roofs, or on the
other side of closed doors. Smoke detectors may not detect smoke from fires on
another level of the residence or building.
Every fire is different in the amount of smoke produced and the rate of burning.
Smoke detectors cannot sense all types of fires equally well. Smoke detectors may
not provide timely warning of fires caused by carelessness or safety hazards such
as smoking in bed, violent explosions, escaping gas, improper storage of flamma-
ble materials, overloaded electrical circuits, children playing with matches or arson.
Even if the smoke detector operates as intended, there may be circumstances
when there is insufficient warning to allow all occupants to escape in time to avoid
injury or death.
Telephone Lines
If telephone lines are used to transmit alarms, they may be out of service or busy
for certain periods of time. Also an intruder may cut the telephone line or defeat its
operation by more sophisticated means which may be difficult to detect.
Warning Devices
Warning devices such as sirens, bells, horns, or strobes may not warn people or
waken someone sleeping if there is an intervening wall or door. If warning devices
are located on a different level of the residence or premise, then it is less likely that
the occupants will be alerted or awakened. Audible warning devices may be inter-
fered with by other noise sources such as stereos, radios, televisions, air condi-
tioners or other appliances, or passing traffic. Audible warning devices, however
loud, may not be heard by a hearing-impaired person.
Limited Warranty
Digital Security Controls warrants the original purchaser that for a period of
twelve months from the date of purchase, the product shall be free of defects
in materials and workmanship under normal use. During the warranty period,
Digital Security Controls shall, at its option, repair or replace any defective
product upon return of the product to its factory, at no charge for labour and
materials. Any replacement and/or repaired parts are warranted for the
remainder of the original warranty or ninety (90) days, whichever is longer.
The original purchaser must promptly notify Digital Security Controls in writing
that there is defect in material or workmanship, such written notice to be
received in all events prior to expiration of the warranty period. There is abso-
lutely no warranty on software and all software products are sold as a user
license under the terms of the software license agreement included with the
product. The Customer assumes all responsibility for the proper selection,
installation, operation and maintenance of any products purchased from DSC.
Custom products are only warranted to the extent that they do not function
upon delivery. In such cases, DSC can replace or credit at its option.
International Warranty
The warranty for international customers is the same as for any customer
within Canada and the United States, with the exception that Digital Security
Controls shall not be responsible for any customs fees, taxes, or VAT that may
be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in question to
the point of purchase. All authorized distributors and dealers have a warranty
program. Anyone returning goods to Digital Security Controls must first obtain
an authorization number. Digital Security Controls will not accept any ship-
ment whatsoever for which prior authorization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship relating to nor-
mal use. It does not cover:
•damage incurred in shipping or handling;
•damage caused by disaster such as fire, flood, wind, earthquake or lightning;
•damage due to causes beyond the control of Digital Security Controls such as
excessive voltage, mechanical shock or water damage;
•damage caused by unauthorized attachment, alterations, modifications or for-
eign objects;
•damage caused by peripherals (unless such peripherals were supplied by
Digital Security Controls);
•defects caused by failure to provide a suitable installation environment for the
products;
•damage caused by use of the products for purposes other than those for
which it was designed;
•damage from improper maintenance;
•damage arising out of any other abuse, mishandling or improper application
of the products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the following items shall not
be covered by Warranty: (i) freight cost to the repair centre; (ii) products
which are not identified with DSC's product label and lot number or serial num-
ber; (iii) products disassembled or repaired in such a manner as to adversely
affect performance or prevent adequate inspection or testing to verify any war-
ranty claim. Access cards or tags returned for replacement under warranty
will be credited or replaced at DSC's option. Products not covered by this war-
ranty, or otherwise out of warranty due to age, misuse, or damage shall be
evaluated, and a repair estimate shall be provided. No repair work will be per-
formed until a valid purchase order is received from the Customer and a
Return Merchandise Authorization number (RMA) is issued by DSC's Cus-
tomer Service.
Digital Security Controls' liability for failure to repair the product under this war-
ranty after a reasonable number of attempts will be limited to a replacement of
the product, as the exclusive remedy for breach of warranty. Under no circum-
stances shall Digital Security Controls be liable for any special, incidental, or
consequential damages based upon breach of warranty, breach of contract,
negligence, strict liability, or any other legal theory. Such damages include, but
are not limited to, loss of profits, loss of the product or any associated equip-
ment, cost of capital, cost of substitute or replacement equipment, facilities or
services, down time, purchaser's time, the claims of third parties, including
customers, and injury to property. The laws of some jurisdictions limit or do not
allow the disclaimer of consequential damages. If the laws of such a jurisdic-
tion apply to any claim by or against DSC, the limitations and disclaimers con-
tained here shall be to the greatest extent permitted by law. Some states do
not allow the exclusion or limitation of incidental or consequential damages, so
that the above may not apply to you.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of any and all
other warranties, whether expressed or implied (including all implied warran-
ties of merchantability or fitness for a particular purpose) And of all other obli-
gations or liabilities on the part of Digital Security Controls. Digital Security
Controls neither assumes responsibility for, nor authorizes any other person
purporting to act on its behalf to modify or to change this warranty, nor to
assume for it any other warranty or liability concerning this product. This dis-
claimer of warranties and limited warranty are governed by the laws of the
province of Ontario, Canada.
WARNING: Digital Security Controls recommends that the entire system be
completely tested on a regular basis. However, despite frequent testing, and
due to, but not limited to, criminal tampering or electrical disruption, it is possi-
ble for this product to fail to perform as expected.
Installer's Lockout
Any products returned to DSC which have the Installer's Lockout option
enabled and exhibit no other problems will be subject to a service charge.
Out of Warranty Repairs
Digital Security Controls will at its option repair or replace out-of-warranty
products which are returned to its factory according to the following conditions.
Anyone returning goods to Digital Security Controls must first obtain an autho-
rization number. Digital Security Controls will not accept any shipment whatso-
ever for which prior authorization has not been obtained.
Products which Digital Security Controls determines to be repairable will be
repaired and returned. A set fee which Digital Security Controls has predeter-
mined and which may be revised from time to time, will be charged for each
unit repaired.
Products which Digital Security Controls determines not to be repairable will
be replaced by the nearest equivalent product available at that time. The cur-
rent market price of the replacement product will be charged for each replace-
ment unit.