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WHAT TO DO IF...
Problem
The appliance does not oper-
ate.
The appliance is noisy.
The lamp does not work.
The compressor operates con-
tinually.
There is too much frost and
ice.
Water flows on the rear plate
of the refrigerator.
Water flows into the refrigera-
tor.
Possible cause
The appliance is switched off.
The mains plug is not connec-
ted to the mains socket cor-
rectly.
There is no voltage in the
mains socket.
The appliance is not supported
properly.
The lamp is in stand-by.
The lamp is defective.
Temperature is set incorrectly.
Many food products to be fro-
zen were put in at the same
time.
The room temperature is too
high.
Food products placed in the
appliance were too warm.
The door is not closed correct-
ly.
The door is not closed correct-
ly or the gasket is deformed/
dirty.
The water drainage plug is not
correctly positioned.
Food products are not wrap-
ped properly.
Temperature is set incorrectly.
During the automatic defrost-
ing process, frost melts on the
rear plate.
The water outlet is clogged.
Food products prevent that
water flows into the water col-
lector.
Solution
Switch on the appliance.
Connect the mains plug to the
mains socket correctly.
Connect a different electrical
appliance to the mains socket.
Contact a qualified electrician.
Check if the appliance stands
stable.
Close and open the door.
Refer to "Replacing the lamp".
Refer to "Operation" chapter.
Wait a few hours and then
check the temperature again.
Refer to climate class chart on
the rating plate.
Allow food products to cool to
room temperature before stor-
ing.
Refer to "Closing the door".
Refer to "Closing the door".
Position the water drainage
plug in the correct way.
Wrap the food products better.
Refer to "Operation" chapter.
This is correct.
Clean the water outlet.
Make sure that food products
do not touch the rear plate.
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