shark STREET-DRAK Manuel D'utilisation page 15

SPECIFIC TERMS AND CONDITIONS OF THE SHARK
5-YEAR WARRANTY.
(2 statutory years + 3-year extension at no cost)
You recently purchased a SHARK helmet for your safety
and leisure. It has been designed with the greatest care to
satisfy your every requirement. For your safety, and that of
your passenger, be sure to respect all the necessary rules
of caution when using your motorcycle.
The SHARK 5-YEAR warranty guarantees the initial pur-
chaser that any potential manufacturing fault or material
defect will be covered.
LIMITATIONS
If during the warranty period (5 years from the date of
purchase) an item covered under the warranty were to
occur, SHARK via its sales network agrees to repair or re-
place any defective components up to the actual helmet
purchase value. Any labour costs involved are normally
paid by the SHARK network yet must still be submitted for
approval prior to carrying out the work.
If the repair requires components to be shipped, thereby
incurring transport costs, the SHARK network will bear
costs up to a limit set as the Post Office shipping rate at
normal speed delivery.
EXCLUSIONS
This warranty only covers problems arising with materials
or manufacturing. SHARK cannot under any circumstanc-
es be held liable as regards the product in the following
cases:
Any damage subsequent to:
1) a fall or accident,
2) a technical modification introduced by the user or a
third-party (glue, adhesives, paint, screws, etc.),
3) use of or contact with: harmful chemical products (in-
cluding methylated spirits on the visor treatments), or an
intense heat source,
4) improper use: atypical conditions (e.g. underwater), lack
of maintenance or care,
5) ageing due to normal wear of: the inner fabric or foam,
the exposed external parts, or the visor (scratches, marks,
etc.),
6) abnormal and prolonged exposure to ultraviolet light,
especially for decorative colours.
7) fluorescent colors (paint and/or decal) on some SHARK
helmets models may fade with time and when repeatedly
exposed to external elements. This is not considered a de-
fault and therefore not covered by warranty.
Adopt the right reflexes for the preservation of your helmet.
Fluorescent colors may alter with time and exposure to
light. To diminish such impacts and keep the original colors
of your helmet, SHARK Helmets recommends you to store
your helmet protected from light and avoid long exposure
of your helmet under direct or indirect UV light.
5-YEAR WARRANTY
Moreover, SHARK cannot subjective considerations relat-
ed to helmet use as defects covered under the warranty,
namely: issues regarding comfort, size, noise or whistling,
aerodynamics, etc.
SHARK cannot be held liable for the temporary non-availa-
bility of the helmet while upgrades are being performed to
meet the owner's satisfaction.
In all circumstances, the maximum warranty period is
5 years. Replacement of a component during this period of
validity does not extend the duration of coverage.
PROCEDURES
When the helmet is sold, the warranty card containing all
pertinent information must be completed and returned to
SHARK SA by the purchaser.
All warranty claims must be filed with the SHARK dealer
that sold the helmet.
For a warranty claim to be considered valid, the purchaser
must notify the dealer of the problem encountered and
return the defective helmet, along with the warranty card
completed at the time of helmet purchase.
This warranty does not deprive in any way the purchaser
from exercising the statutory rights granted in nation-
al-level directives.
The effects of this specific limited warranty shall cease af-
ter a period of 5 years from the date of purchase. Once this
period has elapsed, should you continue to regularly use
the helmet, you would be advised to replace your helmet
in order to benefit from optimal protection and comfort.
More specifically, certain external factors, like general
wear, various types of shocks, could diminish the safety
characteristics of this essential piece of protective equip-
ment.
LIMIT
SHARK reserves the possibility to undertake work within
the terms of this warranty using replacement parts from
the most recent version, provided compatibility with the
particular model, and moreover is unable to guarantee a
perfect match with paint colours or decorative features
associated with specific production runs and/or limited
editions. In addition, the natural fading of colours over time
can cause a mismatch when adapting spare part colours.
If SHARK is unable to carry out the repair for technical rea-
sons or due to a component being out of stock, the compa-
ny hereby agrees to make the customer an advantageous
offer, in taking into account the age of the helmet, that
consists of either an identical new helmet or an equiva-
lent model manufactured at the time of the repair request
should the original model no longer be available.
In strict accordance with legal provisions pertaining to
a customer's private life, SHARKmay use a customer's
personal data for the purpose of disseminating news and
advertising.
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