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TROUBLESHOOTING / FAQ
Camera takes continuous images of no subject
A camera has what is known as a "false trigger" if the PIR sensor thinks
that there is motion and heat in front of the camera lens when there is
no subject in the image. These "False Triggers" are the result of placing
the camera in an environment where there is motion associated with tree
branches creating motion in front of the camera or an area where there
is high heat in the foreground and any motion from wind could set off the
camera. Setting a camera up over water is also a potential cause for this
issue. To remedy this situation:
1. Try moving the camera to an area that does not have any of these
issues or try changing the sensor level on the menu settings.
2. If the camera continues to take images when there is no subject in
them, try placing the camera in an inside environment and aiming at a
location where there is no motion.
3. If the camera continues to show issues, then there is probably an
electronic component issue. If this is the case, please contact our
customer service to send the camera back for repair.
Battery life is shorter than expected
1. Battery life will vary with operating temperature and the number of
images taken over time. Typically, the Surveillance Cam will be able
to capture several thousand images before the batteries die.
2. Check to make sure you have used new alkaline or lithium batteries.
Bushnell recommends using 4 Energizer
all Surveillance Cams to obtain maximum battery life.
3. Make sure that the power switch was turned to the "On" position and
that the camera was not left in "Setup" mode while in the field.
4. Make sure that you are using a good quality name brand SD card in
your camera. Bushnell recommends SanDisk
to 32GB. Our experience indicates that poor quality SD cards can
sometimes reduce your Surveillance Cam battery life.
Camera stops taking images or won't take images
1. Please make sure that the SD card is not full. If the card is full, the
camera will stop taking images (unless "Image Recycle" is set to On).
2. Check the batteries to make sure that they are new alkaline or lithium
30
Lithium AA batteries in
®
brand SD Cards up
®
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