Spare Parts - Heiniger Xplorer Mode D'emploi

Malfunction Possible cause
Clipper is cutting poor- Clipping blades are dull.
ly or not at all.
Clipping blades are not pro-
perly sharpened.
Clipping blades are not lubri-
cated.
Clipping pressure too low.
Leaf springs have broken.
The animal's hair is too wet.
Hairs are stuck between upper
and lower blade.
Clipping head has too much
play.
Clipping blades are not pro-
perly aligned.
Motor does not run or Clipping pressure too strong.
stops immediately.
Battery is discharged.
Terminals are dirty.
Battery is faulty.
Burnt smell emanating from
the motor housing/motor
burnt.
Clipping head jammed.
Motor and/or electronics
defective.
Motor runs very slowly. Clipping blades not lubricated
adequately.
Clipping pressure too strong.
Battery is almost discharged.
Motor and/or electronics
defective.
Motor unit heats up. Clipping pressure too strong.
Motor defective.
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Corrective measure
Notify customer service.
Lubricate the clipping blades
every 15 minutes.
Increase the clipping pressure
as described in chapter 7.5.
Notify customer service.
Only clip dry hair.
Remove the clipping blades;
clean, lubricate and install them
again; set the clipping pressure.
Notify customer service.
Align the clipping blades cor-
rectly, see Fig. 14.
Reduce the clipping pressure,
as described in chapter 7.5.
Have the blades sharpened.
Charge battery.
Switch off the clippers. Clean
the terminals of the clipper and
battery.
Replace battery.
Notify customer service.
Remove jamming.
Notify customer service.
Lubricate the clipping blades.
Reduce the clipping pressure,
as described in chapter 7.5.
Charge battery.
Notify customer service.
Reduce the clipping pressure,
as described in chapter 7.5.
Notify customer service.
Cattle and Horse Clipper
Malfunction Possible cause
Battery charge runtime Clipping blades not lubricated
too short and/or blades adequately.
become hot.
Discharged, not fully charged
or defective batteries were
used.
Lowest LED on char- The charger is not connected
ger is not lit. to the power supply.
Electronics or power pack is
defective.
Normal charging does Battery terminals and/or char-
not start when the ger are dirty.
discharged battery is
Battery is faulty.
inserted.
Electronics are defective.
Lowest LED alternates Battery is deeply discharged,
between green and the charger is trying to boost
red. the battery voltage.
Top LED lights up red. Battery is faulty.

9 Spare parts

See spare parts list at the end of these operating instructions.
CAUTION
Incorrect or defective spare parts can lead to damage, malfunction and complete
failure and can jeopardise safety.
► Use only original spare parts from the manufacturer. Obtain spare parts from an
authorised dealer or directly from the manufacturer.
NOTE
► If non-approved parts are used, all warranty, service, compensation and liability claims
against the manufacturer or its employees, dealers and representatives will be forfei-
ted.
During the warranty period the device must be opened only by personnal authorised by the
manufacturer, else the warranty will be void.
Cattle and Horse Clipper
Corrective measure
Oil clipping blades.
Only use intact, fully charged
original batteries.
Connect charger to the power
supply.
Notify customer service.
Clean the terminals.
Replace battery.
Notify customer service.
If it is successful, normal char-
ging starts. (store batteries that
have never discharged).
If it is not successful, the lowest
LED lights up red (see the fol-
lowing table).
Replace battery.
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