mspa J-211 Luxury Exotic Guide De L'utilisateur page 17

®
MSpa® products are designed with reliability and simplicity in mind. In addition, our internal Quality
Assurance Team carefully inspects each unit thoroughly before it leaves our facility. Oriental Recreational
Products (Shanghai) Co., Ltd. (ORPC) is pleased to extend this limited warranty coverage to the original
purchaser of an MSpa® Product. This warranty is not transferable. The warranty period commences on the
original purchase date through 6-12 months accordingly.
The Limited Warranty
This warranty is subject to the obligations, limitations and exclusion listed below:
1. Spa pool – six (6) months from original date of purchase.
2. Electric Parts (Control Box) – twelve (12) months from original date of purchase.
* Report damage after this time will be subject to rejection.
Repair/replacement parts purchased by the consumer from ORPC after the original coverage has expired on the
unit will carry a 90 day warranty, valid with a receipt only. Any item shown to be defective will be repaired at our
discretion. No labor coverage is included within these parts.
Shipping Policy: Consumers are responsible for the shipping/freight when return the defect parts to MSpa authorized
service center or ORPC. All subsidized labour costs of removal and reinstallation of parts might be subject to dealer
service charges.
Conditions:
This warranty applies to the original purchaser and terminates upon any transfer of ownership. ORPC's obligation
under this warranty is only limited to replacing or repairing at ORPC's option once any part or parts of this unit which
in our judgment show evidence of such defect.
All repairs for which warranty claims are made must be pre-authorized by ORPC through an accredited distributor or
agent provided that the defective part be returned to the distributor or agent Transportation Prepaid, if requested.
All the Mspa authorized selling dealer is responsible for all in-field service work carried out on your MSpa® product.
ORPC will not be liable for results or cost of workmanship from unauthorized service persons or dealers.
Warranty Registration is required. Warranty Registration Card can be only filled out by mail. All claims must be
submitted to ORPC by authorized selling dealers. It is essential that all submitted claims provide all of the necessary
information including customer name, purchase date, serial #, product model, problem, and part or parts requested,
without this information the warranty will be invalid.
Warranty Cards must be completed and mailed to ORPC by authorized dealer within thirty (30) days from the original
purchase date.
Limitations on Warranties
This warranty is a limited warranty. It does not extend to any product or damage to a product caused by or
attributable to freight damage, abuse, misuse, or abnormal usage, or repairs not provided by ORPC authorized
service personnel, to products used for commercial or rental purpose, or to products used as store
display models.
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