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Reprocessing the mask between patients
Only Sleep Lab Mask (SLM) variants of the mask are intended for
multi-patient re-use. When using between patients, these masks must
be reprocessed according to cleaning and disinfection instructions
available on ResMed.com/downloads/masks.
Troubleshooting
Problem / possible cause
Pillows won't seal properly, are uncomfortable or cause red marks
Pillows may have been fitted
incorrectly, adjusted incorrectly or
the headgear is too tight.
Inner wall position of one or both
pillows is incorrect.
Pillows are the wrong size.
Pillows may be dirty.
Mask is too noisy
System is assembled incorrectly.
System is leaking air.
Vent is blocked or partially blocked.
Solution
Check that the ResMed logo
on top of the pillows is facing
outwards. Carefully follow the
fitting instructions. Readjust the
headgear to ensure it is not over
tightened.
Squeeze pillow sides to release
inner wall. The correct position
is shown in the reassembly
instructions.
Talk to your clinician.
Clean pillows according to the
instructions.
Disassemble the mask, then
reassemble according to the
instructions.
Refit or reposition you mask.
Adjust your headgear.
Check your mask is assembled
correctly.
If the vent requires cleaning, use a
soft bristle brush.
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