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CREOSOTE FORMATION AND REMOVAL
When wood is burning slowly, low temperatures
occur that result in the production of tar and
other organic fumes that, combined with the
steam resulting from the combustion process,
form creosote. These creosote fumes condense in
the colder parts of the chimney pipe that do not
reach high temperatures as the wood is burning
slowly. When this creosote burns, it produces a
fire that generates extreme temperatures, which
may damage the chimney or even cause a fire in
the house. Inspect the chimney, at least every two
months during the winter season, to detect any
creosote build-up.
If creosote builds up due to the characteristics of
your chimney, inspect the chimney more often, at
least once a month during the winter season. If the
layer of creosote that accumulates is more than 6
mm thick, remove it to reduce the risk of fire inside
the chimney.
Prevention
Use the stove with the primary air control fully
open for 35 to 45 minutes daily to burn creosote
build-ups within the stove and inside the chimney,
therefore preventing them from accumulating.
After each load of wood, use the stove with
the primary air control fully open for 15 to 20
minutes. This mode of operation ensures the early
intervention of the secondary combustion system
that minimizes the accumulation of creosote in the
chimney.
If the glass is always dirty, the operating temperature
is too low or the wood is moist and therefore, there
is an increased risk of creosote build-up.
Inspect the chimney in at the point where it
connects to the stove and the top of the chimney.
Colder surfaces tend to accumulate creosote more
rapidly. Therefore, it is important to check the top
of the chimney (which is cooler) as well as the
lower part near the stove.
Cleaning
Use a chimney brush designed specifically for the
type of chimney you have installed to remove
accumulated creosote. We recommend that you
contact a certified chimney sweep to perform
this service. Contact your dealer for the names of
certified chimney sweeps in your area (your dealer
may be one).
We recommend getting a professional to check,
clean and repair the entire system, if necessary,
before each season.
SEALS
Replace the ceramic door seal every two or three
seasons or whenever damaged or loose, depending
on the use given to the stove. If the door seal is
not airtight, a new seal will ensure the stove's
airtightness and improve its performance.
We recommend only using spare parts supplied by
an official Hergom dealer whenever you need to
change the doors seals. Contact your dealer for a
replacement kit that includes instructions and the
ceramic seals suitable for your stove
GLASS PANE
The glass panes installed in our stoves are not
made of regular glass but of a transparent ceramic
material capable of withstanding temperatures
exceeding 800 °C. Do not use the oven if the glass
pane on the door is broken. Do not knock or slam
the front door.
When necessary, clean the glass. We recommend
using a damp paper towel soaked in the grey ash
from the stove. Rub the inside of the glass in circular
movements. After removing all soot particles, use a
commercial glass cleaning product (available from
your dealer) to clean the glass pane. Never attempt
to clean the glass pane while wood is burning in
the stove or while the glass is hot.
Important: scratching or etching the glass will
weaken it. Do not use a razor blade, steel wool or
other abrasive materials to clean the glass. Use a
cleaner specifically made for log stoves.
If you change the glass pane yourself, wear working
gloves and safety glasses.
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